CBSSports FAQ

Answers to your most common questions about CBSSports.

Quick, simple, and helpful information at a glance.

Why am I unable to sign into my CBS Sports account?
This can happen if you have forgotten your password or if you are using the wrong email address to sign in. Try resetting your password or make sure you are using the correct email associated with your account. If the issue persists, please contact CBS Sports customer support.
Why am I not receiving any email notifications from CBS Sports?
This could be due to an incorrect email address, the emails being sent to your spam or junk folder, or your email settings. Please make sure your email is correct and check your spam or junk folder. If the issue persists, try adjusting your email settings or contact CBS Sports customer support.
I can't seem to locate a specific game or match on CBS Sports. What should I do?
There could be various reasons for this, such as the game not being broadcasted by CBS Sports or it already being over. Try checking the schedule on the CBS Sports website or searching for the specific game on the website's search bar. If you still can't find it, it may not be available on CBS Sports.
I keep getting an error message when trying to stream a live game on CBS Sports. What should I do?
This could be due to a poor internet connection, an issue with your device, or high traffic on the CBS Sports website. Try restarting your device or clearing your browser's cache. If the issue persists, try using a different device or contacting your internet service provider. You can also check the CBS Sports Updates Twitter account for any known streaming issues.
Can I access CBS Sports content from outside the United States?
No, CBS Sports is only available for viewers located in the United States and its territories.
I am having trouble navigating the CBS Sports website. What can I do?
The CBS Sports website has a user-friendly interface, but if you are having trouble, try clearing your browser's cache and cookies. You can also try accessing the website through a different browser. If the issue persists, please contact CBS Sports customer support.
Will my streaming experience be affected by my internet speed?
Yes, a stable and fast internet connection is necessary for optimal streaming experience on CBS Sports. It is recommended to have a minimum internet speed of 5 Mbps for streaming on the website.
Can I watch CBS Sports on my mobile device?
Yes, you can download the CBS Sports app on both iOS and Android devices. However, please note that live streaming is only available on iPhone, iPad, and Android devices with Android 4.4 or newer.
How can I cancel my CBS Sports streaming subscription?
You can cancel your subscription by going to the "My Account" section on the website or through the CBS Sports app. If you have subscribed through a third-party provider, you will need to cancel through them.
Is there a free trial available for CBS Sports streaming?
Yes, CBS Sports offers a 7-day free trial for new users. However, please note that your subscription will automatically renew after the 7-day period.
Can I watch CBS Sports on my smart TV?
Yes, CBS Sports is compatible with select smart TVs. You can check the list of supported devices on the CBS Sports website.
I am getting a "blackout" message when trying to stream a game. What does this mean?
"Blackout" usually means that the game is not available for streaming in your area due to broadcasting restrictions. However, if you believe this message is appearing in error, please contact CBS Sports customer support.
Can I watch archived games or matches on CBS Sports?
Yes, you can access archived games and matches up to a certain point on the CBS Sports website or app. However, not all games or matches may be available for viewing.
Why am I unable to watch certain games or matches on CBS Sports?
This could be due to broadcasting rights agreements or licensing restrictions. Not all games or matches may be available for streaming on CBS Sports.
I am trying to stream CBS Sports on my computer, but the video is not playing. What can I do?
This could be due to an outdated browser or a missing plugin. Make sure your browser is up-to-date and has the necessary plugins to play videos. If the issue persists, try accessing CBS Sports on a different browser or device.
My video on CBS Sports is not streaming in HD quality. How can I fix this?
This could be due to a low internet speed or the CBS Sports website detecting a slow internet connection. Check your internet speed and make sure it is fast enough for HD streaming. If the issue persists, try restarting your device or clearing your browser's cache.
How can I report an issue or technical problem with CBS Sports?
If you are experiencing technical difficulties with CBS Sports, you can reach out to customer support through the "Contact Us" section on the website or app.
Why is the game I am trying to stream on CBS Sports showing a different score than on other platforms?
CBS Sports updates scores in real-time, but sometimes there may be a slight delay compared to other platforms or live TV. Please refresh your page for updated scores.
Can I watch CBS Sports on multiple devices simultaneously?
CBS Sports allows you to stream on up to three devices at the same time with your subscription. However, if you are sharing your account with others, please be mindful so that everyone can have an optimal streaming experience.
I am experiencing buffering while trying to stream a game on CBS Sports. What can I do?
Buffering can happen due to a poor internet connection, high traffic, or device issues. Try restarting your device or clearing your browser's cache. If the issue persists, try using a different device or contacting your internet service provider.
Is there a way to watch CBS Sports without a cable or satellite subscription?
Yes, you can stream CBS Sports with a subscription to CBS All Access. Please note that not all games and matches may be available on CBS All Access.
Can I purchase single games or matches on CBS Sports?
No, CBS Sports only offers subscriptions for streaming.
Is there a way to watch CBS Sports for free?
Some games and matches may be available to watch for free on CBS Sports, but for full access, you will need a subscription.
How can I update my payment information for my CBS Sports subscription?
You can update your payment information by going to the "My Account" section on the website or through the CBS Sports app.
Why am I getting a "geolocation error" when trying to stream on CBS Sports?
This could be due to your device's location settings or using a VPN. Make sure your location settings are turned on and you are not using a VPN. If the issue persists, please contact CBS Sports customer support.
Can I watch NFL games on CBS Sports?
Yes, CBS Sports is the official broadcaster of NFL games on Sundays. However, not all games may be available for streaming on the website.
Are there any additional fees for streaming on CBS Sports?
Apart from the