What is CCAvenue?
CCAvenue is a payment gateway platform that facilitates online transactions for businesses and merchants.
How can I integrate CCAvenue on my website?
You can integrate CCAvenue on your website by following the integration guide provided by CCAvenue or seek the help of a web developer.
Why am I getting an error message while processing a payment through CCAvenue?
There could be several reasons for this error, such as an incorrect input of payment details, network issues, or technical problems on CCAvenue's end. Please double-check the payment details and try again, or contact CCAvenue's support team for further assistance.
Can I use CCAvenue without a merchant account?
No, you will need to have a registered merchant account with CCAvenue to use their services.
How long does it take for funds to be transferred to my bank account after a successful transaction?
Typically, CCAvenue transfers funds to the merchant's bank account within 3-4 business days.
Is CCAvenue available in all countries?
CCAvenue is primarily used in India but also supports transactions in other countries such as the USA, UK, and UAE.
Can I use CCAvenue for recurring payments?
Yes, CCAvenue offers a recurring billing feature for businesses that need to collect payments on a regular basis.
What types of payment methods are supported by CCAvenue?
CCAvenue supports various payment methods such as credit/debit cards, net banking, UPI, mobile wallets, etc.
Is there a limit on the transaction amount for using CCAvenue?
CCAvenue does not have a limit on the transaction amount. However, your bank may have a limit on the amount you can process in a day.
Can I refund a transaction processed through CCAvenue?
Yes, you can initiate a refund for a transaction on CCAvenue's merchant dashboard.
How secure is CCAvenue for processing online payments?
CCAvenue uses multiple security measures to ensure the safety of online transactions, including encryption, transaction monitors, and firewalls.
Does CCAvenue charge any fees for their services?
Yes, CCAvenue charges a transaction fee based on the payment method and the plan selected by the merchant.
What do I do if I have not received funds in my bank account after successful payment processing?
In such cases, please contact CCAvenue's support team with the transaction details for further assistance.
Can I customize the CCAvenue payment page to match my website's design?
Yes, CCAvenue offers customization options for their payment page.
What should I do if I face technical issues while using CCAvenue?
If you face any technical difficulties with CCAvenue, please contact their support team for prompt resolution.
Can I integrate CCAvenue without any coding knowledge?
CCAvenue provides simple and easy-to-follow integration guides, but some level of coding knowledge may be required.
Is there a mobile app for CCAvenue?
Yes, CCAvenue has a mobile app available for both Android and iOS devices, allowing merchants to manage transactions on-the-go.
Does CCAvenue provide any fraud prevention measures?
Yes, CCAvenue has a Fraud Detection and Prevention feature to protect merchants and customers from fraudulent transactions.
Can I integrate CCAvenue on my social media accounts?
Yes, CCAvenue offers integration options for social media platforms like Facebook and Instagram.
How can I get support for CCAvenue?
You can contact CCAvenue's support team through email, live chat, or phone for any queries or assistance regarding their services.
What is the process for opening a merchant account with CCAvenue?
The process for opening a merchant account with CCAvenue involves submitting an online application and providing necessary documents. You can find the detailed process on their website.
Can I offer cash on delivery (COD) using CCAvenue?
Yes, CCAvenue offers COD services in India.
Can I process transactions in multiple currencies through CCAvenue?
Yes, CCAvenue supports processing transactions in multiple currencies, including INR, USD, EUR, etc.
Are there any restrictions on the types of businesses that can use CCAvenue?
CCAvenue prohibits illegal and unethical businesses from using their services. You can find the list of prohibited services on their website.
How can I upgrade to a higher plan on CCAvenue?
You can upgrade your CCAvenue plan by contacting their support team or upgrading through your merchant dashboard.
What is the contact information for CCAvenue's support team?
You can find CCAvenue's support team contact information on their website, including email, phone, and live chat options.
