Celgene FAQ

Answers to your most common questions about Celgene.

Quick, simple, and helpful information at a glance.

What is Celgene?
Celgene is a biopharmaceutical company that focuses on developing and commercializing innovative therapies for the treatment of various diseases.
What does Celgene do?
Celgene conducts research, development, and manufacturing of pharmaceutical products for the treatment of cancer and other serious illnesses, including inflammatory conditions and immune system disorders.
What are the most common problems or errors associated with Celgene products?
The most common problems or errors associated with Celgene products can include adverse reactions, medication errors, supply shortages, and issues related to the prescribing or administration of medication.
What should I do if I experience an adverse reaction to a Celgene product?
If you experience an adverse reaction to a Celgene product, contact your healthcare provider immediately. You can also report adverse events to Celgene Medical Information at 1-888-423-5436.
What should I do if I make a medication error with a Celgene product?
If you make a medication error with a Celgene product, contact your healthcare provider immediately. You can also report medication errors to Celgene Medical Information at 1-888-423-5436.
How can I stay informed about supply shortages of Celgene products?
Celgene provides updates on any supply shortages through the company website and also through the FDA's drug shortage database (https://www.accessdata.fda.gov/scripts/drugshortages/default.cfm).
What is the Celgene Patient Support Program?
The Celgene Patient Support Program provides financial assistance and support services to patients who are prescribed Celgene medications.
How can I apply for financial assistance through the Celgene Patient Support Program?
You can apply for financial assistance through the Celgene Patient Support Program by calling 1-888-423-5436 or by visiting their website (https://www.celgenepatientsupport.com/).
What medications does the Celgene Patient Support Program cover?
The Celgene Patient Support Program covers various medications for the treatment of cancer, inflammatory conditions, and immune system disorders. You can find a list of covered medications on their website (https://www.celgenepatientsupport.com/medications/).
What should I do if I have trouble accessing my medication due to insurance coverage issues?
If you have trouble accessing your medication due to insurance coverage issues, contact the Celgene Patient Support Program at 1-888-423-5436 for assistance.
Are there any programs available for uninsured or underinsured patients?
Yes, Celgene offers a program called Revlimid REMS (Risk, Evaluation, and Mitigation Strategy) for Uninsured and Underinsured Patients to provide financial assistance to eligible patients who have difficulty affording their medication. More information can be found on their website (https://www.celgenepatientsupport.com/uninsured-underinsured/).
What is the Revlimid REMS Program?
The Revlimid REMS Program is a risk management program designed to ensure the safe use of Revlimid, a Celgene medication used to treat certain types of blood cancers.
Are there any special instructions for storing Celgene medications?
Yes, Celgene medications should be stored at room temperature (68F to 77F) and protected from light. Do not freeze or refrigerate the medication. Check the medication guide for any specific storage instructions.
What should I do if I miss a dose of my Celgene medication?
If you miss a dose of your Celgene medication, take it as soon as possible. However, if it is close to your next scheduled dose, skip the missed dose and continue with your regular dosing schedule.
Can I stop taking my Celgene medication if I feel better?
No, it is important to continue taking your medication as prescribed by your healthcare provider, even if you feel better. Suddenly stopping the medication can have negative effects on your health.
Can I take other medications while on Celgene medications?
You should discuss all prescription and over-the-counter medications with your healthcare provider before starting any new medication while on a Celgene medication.
Can Celgene medications interact with other medications or foods?
Yes, Celgene medications can interact with other medications and certain foods. It is important to disclose all medications and dietary restrictions to your healthcare provider before starting a Celgene medication.
What should I do if I am pregnant or planning to become pregnant while on a Celgene medication?
If you are pregnant or planning to become pregnant while on a Celgene medication, discuss this with your healthcare provider as the medication may have potential risks to the unborn baby.
What should I do if I experience a problem with the Celgene website?
If you experience a problem with the Celgene website, contact Celgene Medical Information at 1-888-423-5436 or email [email protected] for assistance.
Can I access product labels or prescribing information on the Celgene website?
Yes, product labels and prescribing information can be found on the Celgene website under the "Resources" tab.
Can I order medications directly from the Celgene website?
No, medications should only be obtained through a licensed healthcare provider and dispensed from a licensed pharmacy.
How can I get in touch with Celgene customer service?
You can get in touch with Celgene customer service by calling 1-888-423-5436 or by filling out the contact form on the Celgene website (https://www.celgene.com/contact-us/).
What should I do if I receive a suspicious email or phone call claiming to be from Celgene?
Do not respond to or provide any personal information to suspicious emails or phone calls claiming to be from Celgene. Contact Celgene customer service at 1-888-423-5436 to verify the authenticity of the communication.
What should I do if my Celgene medication is recalled?
If your Celgene medication is recalled, contact your healthcare provider immediately. You can also report recall issues to the FDA MedWatch program (https://www.fda.gov/safety/medwatch-fda-safety-information-and-adverse-event-reporting-program).
Can I get assistance with travel to and from my doctor appointments?
Yes, the Celgene Patient Support Program offers transportation assistance for eligible patients. Contact 1-888-423-5436 for more information.
Does Celgene offer any resources or support for caregivers?
Yes, the Celgene Patient Support Program offers educational resources and support services for caregivers. More information can be found on their website (https://www.celgene.com/patient-resources/caregiver-resources/).
Can I get help with navigating my insurance coverage for Celgene medications?
Yes, the Celgene Patient Support Program offers insurance counseling services for eligible patients. Contact 1-888-423-5436 for more information.
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