What is Cengage?
Cengage is an educational technology company that provides digital learning solutions for students and educators.
How do I access my Cengage account?
You can access your Cengage account by logging in with your email and password on their website or through the Cengage mobile app.
I forgot my password, how can I reset it?
You can reset your password by clicking on the Forgot Password link on the login page and following the prompts.
Why am I unable to access my Cengage course materials?
There could be different reasons why you are unable to access your course materials. Contact Cengage support for assistance.
I am having trouble playing or downloading videos on Cengage, what should I do?
First, ensure that your internet connection is stable. If the issue persists, try using a different browser or device. If the problem continues, contact Cengage support for further assistance.
How do I purchase or rent a textbook on Cengage?
You can purchase or rent textbooks directly from the Cengage website. Just search for the textbook you need and follow the prompts to complete your purchase or rental.
Can I access Cengage courses and materials offline?
Yes, you can access Cengage course materials offline through their mobile app. However, you will need to initially log in and download the materials while connected to the internet.
Why am I unable to submit my assignments on Cengage?
Make sure you have completed all the required fields and attached any necessary files. If the issue persists, contact Cengage support for assistance.
How do I cancel my subscription to Cengage Unlimited?
You can cancel your subscription by going to your account settings on the Cengage website or app and following the prompts. You can also contact their customer support for assistance.
I am receiving an error message when trying to access my course on Cengage, what does it mean?
Error messages can appear for various reasons. Try refreshing the page or clearing your browsers cache and cookies. If the issue persists, contact Cengage support for assistance.
What should I do if my course or material is missing from my Cengage account?
Contact Cengage support and provide them with your course and account information. They will investigate and assist you in accessing your missing materials.
How do I get technical assistance for Cengage products?
You can contact Cengage support through their website, email, or phone. They also have a help center with troubleshooting guides and FAQs.
Can I access Cengage on multiple devices?
Yes, you can access Cengage on multiple devices. However, some features may be limited depending on your subscription.
I am unable to print or download my eTextbook on Cengage, what should I do?
Ensure that your browser is up-to-date and allow pop-ups from the Cengage website. If the issue persists, contact their customer support for assistance.
How can I download the Cengage mobile app?
You can download the Cengage mobile app for iOS and Android devices from the App Store and Google Play Store, respectively.
Does Cengage offer refunds?
Cengage has a refund policy for their products. Contact their customer support for more information and assistance.
How can I change my email address or password on Cengage?
You can change your email address and password by going to your account settings on the Cengage website or app and following the prompts.
Is there a free trial for Cengage products?
Yes, Cengage offers a free 14-day trial for their Cengage Unlimited subscription. Just sign up on their website to access it.
Why am I being charged for Cengage products, even though I canceled my subscription?
Ensure that you have successfully canceled your subscription and contact Cengage customer support for further assistance.
Can I access Cengage on my schools LMS (Learning Management System)?
Yes, Cengage has partnerships with various LMS providers. Contact your instructor or Cengage support to see if your LMS is supported.
How do I redeem an access code for Cengage?
You can redeem an access code by going to your account settings on the Cengage website or app and following the prompts.
My grade or progress on Cengage is not updating, what should I do?
Try refreshing the page or logging out and logging back in. If the issue persists, contact Cengage support for assistance.
Is there a student discount for Cengage products?
Yes, Cengage offers student discounts on their products. Contact their customer support or check out their website for more information.
Why am I receiving a security warning when trying to open a document on Cengage?
This could be due to an outdated browser or security settings. Try using a different browser or updating your security settings. If the issue persists, contact Cengage support for assistance.
Can I use Cengage for test preparation?
Yes, Cengage offers test preparation materials for various exams such as ACT, SAT, and GMAT. Check their website for more information.
How can I access my instructor resources on Cengage?
Your instructor will need to grant you access to the resources. Check with your instructor or contact Cengage support for assistance.
Is Cengage available outside of the United States?
Yes, Cengage offers products and services globally. Check their website for availability in your country.
