What is CGTrader?
CGTrader is a 3D model marketplace for designers, developers, and customers.
How do I upload my 3D models to CGTrader?
To upload your 3D models, log in to your account and click the Upload 3D models button on the top right corner of the website. Then follow the instructions provided.
Why can't I upload my 3D model to CGTrader?
There are a few potential reasons for this, such as file size limitations or issues with the model's format. Please refer to the CGTrader FAQ page for specific troubleshooting steps.
How do I price my 3D models on CGTrader?
CGTrader encourages sellers to set their own prices based on their experience and the complexity of their models. You can also check the prices of similar models on the marketplace for reference.
Why was my model rejected by CGTrader moderation?
CGTrader has strict quality standards and will reject models that do not meet the requirements. Make sure to follow the technical guidelines and provide high-quality models with accurate descriptions and renders.
How do I download 3D models from CGTrader?
To download a model, click the Download button on its product page. If you encounter any issues, refer to the help section on the website.
Why am I getting an error message when trying to download a 3D model from CGTrader?
This could be due to various reasons, such as technical issues on the website or a problem with your internet connection. Try clearing your browser's cache or using a different browser.
How do I purchase 3D models on CGTrader?
You can purchase models directly from the product page by clicking the Buy button and following the payment instructions. You can also add models to your cart and purchase multiple items at once.
Can I return or exchange a 3D model I purchased on CGTrader?
No, all sales on CGTrader are final and non-refundable. However, if you encounter any issues with a model, please contact CGTrader support for assistance.
How can I contact CGTrader customer support?
You can contact CGTrader support via the Contact us form on the website or through email at [email protected].
Can I sell non-exclusive 3D models on CGTrader?
Yes, you can sell non-exclusive models on CGTrader. However, you cannot sell the same model on other marketplaces.
What is a Standard License on CGTrader?
The Standard License permits a user to use the purchased model for personal or commercial projects, with a few limitations. Please refer to the CGTrader License page for more details.
Can I use a CGTrader model for my commercial project without giving credit?
Yes, with a Standard License, you do not need to give credit to the model's creator. However, you cannot redistribute, resell, or transfer the model to anyone else.
What does "Royalty-Free" mean on CGTrader?
Royalty-Free means that the user has the right to use the purchased model multiple times without paying additional fees, but within the limitations of the chosen license.
How do I report copyright infringement on CGTrader?
If you believe a model on CGTrader infringes on your copyright, you can submit a DMCA takedown notice through the Report a problem form on the product page.
Are there any restrictions on the file size or format for 3D models on CGTrader?
Yes, there are specific limitations for the file size and format of 3D models on CGTrader. Please refer to the technical guidelines on the website for more details.
How do I add tags to my 3D models on CGTrader?
After clicking the Edit button on your model's product page, you can add tags in the designated field. Make sure to use relevant and specific tags to improve visibility.
How can I improve the visibility of my 3D models on CGTrader?
You can improve the visibility of your models by adding relevant tags, high-quality renders, and accurate descriptions. Promoting your models on social media and other platforms can also help.
Can I upload 3D models that I did not create myself on CGTrader?
No, you can only upload models that you have created yourself, have permission to sell, or fall under the public domain. Plagiarism and copyright infringement are strictly prohibited.
Can I sell 3D printable models on CGTrader?
Yes, you can sell 3D printable models on CGTrader. Make sure to follow the specific guidelines regarding the file format and other technical requirements.
Is it possible to remove my 3D models from CGTrader?
Yes, you can remove your models by deleting them in your account's Manage 3D models section. However, please note that once a model is deleted, it cannot be recovered.
How can I change my CGTrader account password?
To change your password, go to your account settings and click the Change password button. You will then be directed to enter your new password.
Can I merge my CGTrader account with another account, such as Facebook or Google?
Yes, you can connect your CGTrader account with Facebook or Google for easier login and syncing of information.
How do I change the email address associated with my CGTrader account?
To change your email address, contact CGTrader support for assistance. Provide your current email address, your new email address, and your account's username.
Is CGTrader available in multiple languages?
Yes, the CGTrader website is available in multiple languages, including English, Spanish, German, French, and others. You can change the website's language by clicking the globe icon in the top-right corner.
How can I stay updated with CGTrader news and updates?
You can subscribe to the CGTrader newsletter on the website or follow CGTrader on social media platforms like Facebook, Twitter, and LinkedIn.
Are there any limitations for the number of models I can upload and sell on CGTrader?
No, there are no limitations for the number of models you can upload and sell on CGTrader. However, make sure to follow the quality standards and guidelines for effective model management.
Can I contact other users on CGTrader?
Yes, you can leave public comments and reviews on other users' models, but you cannot contact them directly. Private messaging is not available on CGTrader.
