What is Chatwoot?
Chatwoot is an open-source live chat platform that allows businesses to communicate with their customers in real-time.
How can I sign up for Chatwoot?
You can sign up for Chatwoot by visiting their website and clicking on the "Sign Up" button.
Can I use Chatwoot for free?
Yes, Chatwoot offers a forever-free plan with limited features and a paid plan with more advanced features.
How can I integrate Chatwoot with my website?
You can integrate Chatwoot with your website by following the integration instructions provided by Chatwoot or using their plugins.
What browsers are compatible with Chatwoot?
Chatwoot is compatible with all modern browsers, including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.
How do I log in to my Chatwoot account?
You can log in to your Chatwoot account by visiting their website and clicking on the "Log In" button.
What if I forget my Chatwoot password?
If you forget your Chatwoot password, you can reset it by clicking on the "Forgot your password?" link on the login page and following the instructions.
Can I use Chatwoot on my mobile device?
Yes, Chatwoot has a mobile responsive design and can be accessed on your mobile device through a web browser or using their mobile app.
How do I add team members to my Chatwoot account?
You can add team members to your Chatwoot account by going to Settings > Team and clicking on the "Invite Team Members" button.
What messaging channels does Chatwoot support?
Chatwoot supports various messaging channels, including Facebook Messenger, Telegram, WhatsApp, and more.
Can I customize the appearance of Chatwoot on my website?
Yes, you can customize the appearance of Chatwoot by going to Settings > Appearance and selecting your desired theme and color scheme.
How can I check my chat and message history on Chatwoot?
You can check your chat and message history by going to the Chatwoot dashboard and clicking on the "Conversations" tab.
Can I add chatbots to my Chatwoot account?
Yes, you can add chatbots to your Chatwoot account by integrating with third-party platforms like Dialogflow or creating your own custom bot.
What languages does Chatwoot support?
Chatwoot currently supports English as the default language, but it can be translated into other languages by the community.
How do I update my Chatwoot version?
You can update your Chatwoot version by following the instructions provided by Chatwoot or using their scripts.
What is the difference between a conversation and a ticket in Chatwoot?
A conversation in Chatwoot is a real-time chat with a customer, while a ticket is a record of a conversation that can be assigned to team members for follow-up.
How can I track my Chatwoot analytics?
You can track your Chatwoot analytics by going to the Chatwoot dashboard and clicking on the "Analytics" tab.
Can I set up automated messages on Chatwoot?
Yes, you can set up automated messages by creating workflows or using chatbot integrations.
What should I do if I encounter an error message on Chatwoot?
If you encounter an error message, try refreshing the page and if the issue persists, contact Chatwoot support for further assistance.
How can I report a bug or technical issue on Chatwoot?
You can report a bug or technical issue by going to the Chatwoot GitHub page and opening a new issue or contacting their support team.
Can I export my Chatwoot data?
Yes, you can export your Chatwoot data by going to Settings > Import/Export and selecting the data you want to export.
Is my data on Chatwoot secure?
Yes, Chatwoot takes data security seriously and uses encryption and other security measures to protect user data.
Can I cancel my Chatwoot subscription?
Yes, you can cancel your Chatwoot subscription anytime by going to Settings > Billing and clicking on the "Cancel Subscription" button.
Can I delete my Chatwoot account?
Yes, you can delete your Chatwoot account by contacting their support team and requesting for your account to be deleted.
How can I get support for Chatwoot?
You can get support for Chatwoot by visiting their support page or contacting their support team through email or chat.
Is there a community forum for Chatwoot users?
Yes, there is a community forum where Chatwoot users can discuss and share their experiences, tips, and suggestions.
What is the best way to get updates and news about Chatwoot?
You can follow Chatwoot on their social media channels or subscribe to their newsletter to stay updated on new features, updates, and news.
Can I contribute to the development of Chatwoot?
Yes, Chatwoot is an open-source project and welcomes contributions from the community. You can contribute by reporting bugs, fixing issues, or creating new features.
