What is Chatwork?
Chatwork is an all-in-one communication and collaboration platform that allows users to chat, make video calls, and share files with their team members.
How do I create a Chatwork account?
To create a Chatwork account, go to the Chatwork website or download the app, click on "Sign up", and fill in the required information.
How do I start a chat with someone on Chatwork?
To start a chat, click on the "Chat" tab and select the person or group you want to chat with from the list of contacts.
Can I edit or delete a message I have sent in a chat?
Yes, you can edit or delete your own messages in a chat by clicking on the three dots next to the message and selecting the desired option.
What happens if I accidentally delete a chat or message?
If you delete a chat or message, it will be permanently deleted and cannot be recovered. Make sure to be careful when deleting to avoid losing important information.
How do I add someone to an existing chat?
To add someone to an existing chat, hover over the chat name and click on the three dots, then select "Add members".
Can I change the notification settings for chats?
Yes, you can customize your notification settings for individual chats by clicking on the chat name and selecting "Notification settings".
How do I make a video call on Chatwork?
To make a video call, click on the camera icon next to the contact's name in the chat, or click on the video call button on the top navigation bar.
Why am I not receiving notifications for new chat messages?
Make sure your notification settings are turned on and that you have a stable internet connection. You can also check your device's settings to ensure notifications are allowed for the Chatwork app.
Can I change the language on Chatwork?
Yes, you can change the language by clicking on the gear icon on the top right corner, selecting "Preferences", and choosing the desired language under "Display language".
How do I change my Chatwork account password?
To change your password, go to the gear icon on the top right corner, select "My account", and click on "Change password".
Can I access Chatwork on a mobile device?
Yes, Chatwork is available on both iOS and Android devices. You can download the app from the App Store or Google Play Store.
How do I leave or exit a chat on Chatwork?
To leave or exit a chat, click on the chat name, select "Chat settings" and click on "Leave chat". This will remove you from the chat and you will no longer receive notifications from it.
Why is my video call on Chatwork not connecting?
This may be due to a poor internet connection or technical difficulties. Try restarting your device or using a different network.
Is there a limit to the number of members in a chat on Chatwork?
Yes, the maximum number of members allowed in a chat on Chatwork is 100.
How do I delete my Chatwork account?
To delete your Chatwork account, go to the gear icon on the top right corner, select "My account" and click on "Delete account". Keep in mind that this action is irreversible.
Can I use Chatwork for personal use?
Chatwork is designed for team collaboration in a professional setting, but can also be used for personal use.
Why am I unable to upload a file to a chat on Chatwork?
This may be due to a file size limit or a file type restriction. Make sure your file meets the requirements and try again.
Is Chatwork free to use?
Chatwork offers a free plan with limited features, but also offers paid plans with more advanced features and capabilities.
How do I change my display name on Chatwork?
To change your display name, click on the gear icon, select "My account", and edit the "Display name" field. Then click on "Save changes".
Why am I getting an error message when trying to log in to Chatwork?
This could be due to an incorrect username or password. Make sure you are entering the correct information and try again.
Can I create private chats on Chatwork?
Yes, you can create private chats with specific team members or individuals by selecting "Create chat" and choosing the desired members.
How do I sync my Chatwork contacts with my phone's contacts?
To sync your Chatwork contacts, go to the gear icon, select "My account", and click on "Synchronize contacts" under "Contacts".
Why is my chat not loading on the Chatwork app?
This may be due to poor internet connection or technical difficulties. Refresh the app or try restarting your device.
Can I use Chatwork with other productivity tools?
Yes, Chatwork offers integration with other popular productivity tools such as Google Drive, Trello, and Dropbox.
How do I report a bug or issue on Chatwork?
If you encounter a bug or issue on Chatwork, you can report it by clicking on the gear icon, selecting "Support" and clicking on "Contact us" to submit a support ticket.
Is Chatwork secure to use?
Chatwork uses various security measures to protect user data and communications, including SSL encryption for data transfer and secure storage of user information. For more information, visit the Chatwork website.
