What is Checkr?
Checkr is a background check company that provides services to companies and organizations to help them make informed hiring decisions.
How does Checkr work?
Checkr collects information from various databases and sources to conduct a comprehensive background check on an individual.
What types of information does Checkr collect?
Checkr collects information such as criminal records, education and employment verification, driving records, and other relevant data.
Can I run a background check on myself through Checkr?
No, Checkr only provides services to businesses and organizations for employment purposes.
How long does a background check through Checkr take?
The average turnaround time for a background check is 2-5 business days, but it can vary depending on the complexity of the check and the availability of information.
How will I know when my background check is complete?
You will receive an email notification from Checkr once your background check is complete.
Can I dispute any inaccuracies on my background check report?
Yes, you can dispute incorrect information by contacting Checkr's Customer Support team.
What happens if there is an error in my background check?
Checkr will conduct a reinvestigation and provide a corrected report if necessary.
Can I cancel a background check request?
Yes, you can cancel a request before it has been completed. However, you may still be charged for the partial check.
How much does a background check through Checkr cost?
The cost varies depending on the type of background check and the services requested. It is best to contact Checkr directly for pricing information.
Why did I receive an error message when trying to log into my Checkr account?
There may be server issues or technical difficulties. Try clearing your browser's cache and cookies, or contact Checkr's Customer Support for assistance.
I received a "no record found" message on my background check report. What does that mean?
A "no record found" message means that Checkr did not find any relevant information during the background check. This is not a guarantee that the individual has a clean record.
Can I get a copy of my background check report?
Yes, you can request a copy of your background check report by contacting Checkr's Customer Support team.
I saw a criminal record on my background check report, but it was expunged. Why is it still showing up?
It is possible that the record was not updated in the database. You can contact Checkr for a reinvestigation to update the information.
Can Checkr run international background checks?
Yes, Checkr offers international background checks for select countries. You can contact Checkr for more information.
I received a "data not available" message on my background check report. What does that mean?
This means that Checkr was not able to find sufficient information to complete the requested background check. This could be due to the unavailability of data sources.
Can I use a background check from another company for employment purposes?
It is up to the discretion of the employer. Checkr cannot guarantee that all employers will accept background checks from other companies.
What happens if my employer decides not to hire me based on my background check?
You will receive a copy of the background check report and a copy of your rights under the Fair Credit Reporting Act from Checkr.
Can I request a re-run of my background check if I find a job with a different company?
Yes, you can request a "portable" background check from Checkr which can be shared with other employers.
How can I check the status of my background check?
You can log into your Checkr account to check the status or contact the company that requested the background check for updates.
How can I contact Checkr's Customer Support team?
You can reach Checkr's Customer Support by email, phone, or through their online form. Contact information can be found on their website.
I am an employer, how do I request a background check from Checkr?
You can sign up for a Checkr account and submit a request through their online portal. You will need to provide consent from the individual you are running the background check on.
Does Checkr guarantee the accuracy of their background checks?
Checkr strives to provide accurate information but cannot guarantee 100% accuracy due to possible errors in data sources.
I am a job applicant, what information do I need to provide for a background check?
You will need to provide personal information such as your full name, date of birth, and social security number.
Is my personal information secure with Checkr?
Yes, Checkr complies with all applicable laws and has security measures in place to protect your personal information.
Can I use Checkr's services for tenant screening?
No, Checkr only provides services for employment purposes.
Are there any limitations on the types of background checks that Checkr can conduct?
Yes, Checkr follows all applicable laws and regulations and does not provide services for certain types of checks, such as credit checks, for employment purposes.
What if my question is not answered in this FAQ?
If you have any other questions or concerns, you can contact Checkr's Customer Support team for assistance.
