Chime FAQ

Answers to your most common questions about Chime.

Quick, simple, and helpful information at a glance.

What should I do if I forget my login information?
A simple solution is to click on the "forgot password" link and follow the steps to reset your password.
Can I access my account from multiple devices?
Yes, you can log into your account from any device as long as you have internet connection and the login information.
Can I receive paper statements?
No, our service is completely paperless and all statements and transactions are accessible through your online account.