What is Chowbus?
Chowbus is an online food delivery platform that specializes in Asian cuisine.
How do I place an order on Chowbus?
To place an order on Chowbus, simply download the app or visit the website, select the desired restaurant and menu items, and proceed to checkout.
Can I order from multiple restaurants on Chowbus?
Yes, Chowbus allows you to order from multiple restaurants in the same order.
Is there a minimum order amount on Chowbus?
The minimum order amount on Chowbus varies depending on the restaurant and location. You can check the minimum amount for your order on the restaurant's page on the app or website.
How can I pay for my Chowbus order?
Chowbus accepts various payment methods, including credit/debit cards, PayPal, and Apple Pay.
Can I cancel or modify my order on Chowbus?
Yes, you can cancel or modify your order on Chowbus before it is accepted by the restaurant. After the restaurant accepts the order, it cannot be cancelled or modified.
What should I do if I have food allergies or dietary restrictions?
Chowbus allows you to filter restaurants and menu items based on dietary restrictions. You can also leave a note for the restaurant to inform them about your allergies or restrictions.
How can I track my Chowbus order?
You can track your Chowbus order in real-time through the app or website. You will also receive notifications about the status of your order.
What should I do if my Chowbus order is delayed?
If your Chowbus order is delayed, please contact the restaurant or customer support for assistance.
My order from Chowbus arrived cold. What can I do?
If your order from Chowbus arrives cold, please contact the restaurant or customer support for a resolution.
Can I request a refund for my Chowbus order?
Refund policies vary by restaurant on Chowbus. If you are unsatisfied with your order, please contact the restaurant or customer support for assistance.
Why am I unable to log into my Chowbus account?
If you are unable to log into your Chowbus account, please ensure that you are using the correct email and password. You can also try resetting your password if necessary.
Why is my Chowbus order not going through?
There could be various reasons for your Chowbus order not going through, such as internet connectivity issues or payment errors. Please check your internet connection and payment method, or contact customer support for assistance.
What should I do if I receive the wrong order from Chowbus?
If you receive the wrong order from Chowbus, please contact the restaurant or customer support for a resolution.
How can I provide feedback for my Chowbus order?
You can provide feedback for your Chowbus order through the app or website. You can also rate the restaurant and leave a review on their page.
Why am I unable to find my desired restaurant on Chowbus?
Some restaurants may not be available on Chowbus due to various reasons, such as temporary closures or not being a partner of Chowbus. You can also suggest restaurants to be added to Chowbus through the app or website.
What should I do if my Chowbus order is missing items?
If your Chowbus order is missing items, please contact the restaurant or customer support for a resolution.
I am unable to redeem a coupon or promotion on Chowbus. Why?
Some coupons or promotions on Chowbus may have expiration dates or specific terms and conditions. Please ensure that you are eligible for the discount and enter the correct code.
How can I become a Chowbus driver?
To become a Chowbus driver, you can apply through the app or website. Requirements may vary based on location.
Can I schedule a future order on Chowbus?
Yes, Chowbus allows you to schedule a future order for a specific date and time.
Why is there a delivery fee on my Chowbus order?
Delivery fees on Chowbus vary based on restaurant partners and location. Some restaurants may offer free delivery for orders over a certain amount. You can check the delivery fees for your order on the restaurant's page on the app or website.
What should I do if I have a problem with my Chowbus driver?
If you have a problem with your Chowbus driver, such as being late or rude, please contact customer support for assistance.
How can I become a restaurant partner on Chowbus?
To become a restaurant partner on Chowbus, you can apply through the app or website. Requirements may vary based on location.
Why is my Chowbus order taking longer than the estimated delivery time?
The estimated delivery time on Chowbus is based on various factors, such as distance and order volume. Your order may take longer than the estimated time due to unforeseen circumstances. Please contact the restaurant or customer support for any concerns.
Can I order from Chowbus in multiple languages?
Yes, Chowbus is available in multiple languages, including English, Chinese, and Korean. You can change the language preference in your app or website settings.
What should I do if I forgot to add a promo code to my Chowbus order?
Unfortunately, you cannot add a promo code to an existing Chowbus order. Please make sure to enter any promo codes before placing your order.
Why am I unable to find my desired menu item on Chowbus?
Some restaurants on Chowbus may not offer all menu items for delivery, or certain items may be temporarily out of stock. You can contact the restaurant or customer support for more information.
Can I order from Chowbus for pickup instead of delivery?
Yes, Chowbus offers both delivery and pickup options for orders. You can select pickup at checkout if it is available for the restaurant you are ordering from.
How can I contact customer support for Chowbus?
You can contact customer support for Chowbus through the app or website. You can also find contact information for specific restaurants on their page.
