Claspo FAQ

Answers to your most common questions about Claspo.

Quick, simple, and helpful information at a glance.

What is claspo?
Claspo is a cloud-based platform that helps manage and organize information related to a company's products, suppliers, customers, and other key business data.
How do I sign up for claspo?
To sign up for claspo, you can go to the website and click on the "Sign Up" button. You will then be prompted to enter your email and create a password.
What are the system requirements for using claspo?
You can access claspo from any device with an internet connection and a modern web browser, such as Google Chrome or Safari.
Can I use claspo on my mobile device?
Yes, claspo is compatible with mobile devices and has a responsive design for easy access on-the-go.
How do I add products to claspo?
To add products to claspo, you can click on the "Products" tab and then click on the "Add Product" button. You will then be prompted to enter information about the product, such as its name, price, and description.
What should I do if I forgot my claspo password?
If you forgot your claspo password, you can click on the "Forgot Password" link on the login page and follow the instructions to reset your password.
How do I delete a product from claspo?
To delete a product from claspo, you can go to the product's page and click on the "Delete" button. You will then be prompted to confirm the action.
Can I export data from claspo?
Yes, claspo has an export feature that allows you to export data in various file formats, such as CSV and Excel.
How do I contact customer support for claspo?
You can contact customer support for claspo by clicking on the "Support" tab and filling out the contact form. You can also send an email to [email protected].
I am having trouble logging into my claspo account. What should I do?
If you are having trouble logging into your claspo account, please ensure that you are using the correct email and password. If the issue persists, you can try resetting your password or contacting customer support for assistance.
Can I customize the fields in claspo?
Yes, you can customize the fields in claspo by going to the "Settings" tab and clicking on the "Custom Fields" option.
What types of payment methods does claspo accept?
claspo accepts major credit cards, such as Visa, Mastercard, and American Express, as well as PayPal.
How do I add a new supplier to claspo?
To add a new supplier to claspo, you can click on the "Suppliers" tab and then click on the "Add Supplier" button. You will then be prompted to enter information about the supplier, such as their name and contact information.
Can I import data from another platform into claspo?
Yes, claspo has an import feature that allows you to import data from CSV or Excel files.
Can I create custom reports in claspo?
Yes, claspo has a reporting feature that allows you to create customized reports based on your data.
How do I update my claspo subscription?
To update your claspo subscription, you can go to the "Settings" tab and click on the "Subscription" option. From there, you can select a new plan or update your payment information.
I received an error message saying "Invalid login credentials." What does this mean?
This error message means that the email or password you entered is incorrect. Please make sure you are using the correct login information or try resetting your password.
How do I delete my claspo account?
To delete your claspo account, you can go to the "Settings" tab and click on the "Account" option. From there, you can click on the "Delete Account" button and follow the prompts.
Is claspo secure?
Yes, claspo uses security measures, such as SSL encryption, to keep your data safe. You can also enable two-factor authentication for added security.
I am getting a server error when trying to access claspo. What should I do?
This error may be temporary, so please try refreshing the page or clearing your browser's cache. If the issue persists, please contact customer support for further assistance.
How do I change the language settings in claspo?
You can change the language settings in claspo by clicking on the "Settings" tab and selecting your preferred language from the drop-down menu.
Can I invite team members to collaborate on claspo?
Yes, claspo has a team collaboration feature that allows you to invite team members and set different access levels for them.
How frequently does claspo back up data?
claspo backs up data every day to ensure no data is lost in case of any unforeseen events.
Can I track customer orders and shipments in claspo?
Yes, claspo has an order tracking feature that allows you to keep track of customer orders and shipments.
How do I change my claspo plan?
You can change your claspo plan by going to the "Settings" tab and clicking on the "Subscription" option. From there, you can select a different plan or make other changes to your subscription.
Is there a limit to the number of products I can add to claspo?
No, there is no limit to the number of products you can add to claspo.
How do I update the product information in claspo?
To update product information in claspo, you can go to the product's page and click on the "Edit" button. You can then make changes to the product's information and save them.
Can I view my claspo data offline?
No, claspo is a cloud-based platform and requires an internet connection to access and view your data.