Clearbit FAQ

Answers to your most common questions about Clearbit.

Quick, simple, and helpful information at a glance.

What is Clearbit?
Clearbit is a data intelligence platform that provides real-time information about people, companies, and markets.
How can I use Clearbit?
You can use Clearbit for lead generation, personalized marketing, and business intelligence.
What types of data does Clearbit provide?
Clearbit provides data on individuals, companies, and markets, including contact information, social media profiles, and company details.
Can Clearbit integrate with other software?
Yes, Clearbit has integrations with popular CRM, marketing automation, and sales tools.
How does Clearbit gather its data?
Clearbit uses a variety of sources, including public databases, social media, and proprietary algorithms, to gather data.
Can Clearbit guarantee the accuracy of its data?
While Clearbit strives to maintain accurate data, the information is constantly changing and may not always be 100% accurate.
What is Clearbit's pricing model?
Clearbit offers different pricing plans based on the number of data points and features needed. You can view their pricing page for more information.
How can I sign up for Clearbit?
You can sign up for a Clearbit account on their website by clicking on the "Get Started" button and filling out the required information.
What happens if I exceed my monthly data limit?
If you exceed your monthly data limit, you can either upgrade to a higher plan or purchase additional data credits.
Can I cancel my Clearbit subscription at any time?
Yes, you can cancel your Clearbit subscription at any time. Your subscription will remain active until the end of the current billing cycle.
How can I contact Clearbit's customer support?
You can contact Clearbit's customer support by filling out the form on their website or sending an email to [email protected].
Why is Clearbit not returning any data for my search?
There could be a few reasons why Clearbit is not returning any data, such as incorrect search criteria or the information you are looking for may not be available for that specific company or person.
How can I improve my search results on Clearbit?
You can improve your search results by using more specific criteria, double-checking the spelling and formatting of your search, or trying different search filters.
Can Clearbit be used for cold outreach?
Yes, Clearbit can be used for cold outreach, but it is recommended to always follow best practices and obtain consent from individuals before reaching out.
Does Clearbit comply with GDPR and other privacy regulations?
Yes, Clearbit is committed to complying with GDPR and other privacy regulations. You can read their privacy policy for more information.
Why can't I access certain features on Clearbit?
You may not have the necessary permissions or your account may not include those features. Contact your account administrator or upgrade your plan to access more features.
How can I troubleshoot errors on Clearbit?
Clearbit has a dedicated status page where you can check for any known system issues. If the issue persists, you can contact their customer support for further assistance.
What should I do if I encounter a "Rate Limit Exceeded" error on Clearbit?
This error means that you have exceeded your data limit for the current month. You can either upgrade your plan or wait until the next billing cycle for your data limit to reset.
Can Clearbit help me with lead enrichment?
Yes, Clearbit offers lead enrichment services to help you gather more information about your leads and target them more effectively.
Does Clearbit provide data for international companies?
Yes, Clearbit provides data for companies worldwide. However, the availability and accuracy of the data may vary.
What happens to my data if I cancel my Clearbit subscription?
If you cancel your Clearbit subscription, your data will no longer be available to access through Clearbit. You can export your data before canceling if needed.
Can Clearbit be used for B2B or B2C marketing?
Clearbit can be used for both B2B and B2C marketing. It provides data for individuals and companies, making it suitable for both types of marketing.
Can I get a demo of Clearbit before purchasing a subscription?
Yes, Clearbit offers a free demo for interested customers. You can request a demo through their website or reach out to their customer support.
How often does Clearbit update its data?
Clearbit updates its data in real-time, but the frequency and availability of updates may vary depending on the source of the data.
Is there a limit to how much data I can export from Clearbit?
Yes, there is a limit to the amount of data you can export from Clearbit. This limit depends on your plan and can be viewed on the data export page.
Can I use Clearbit for email marketing?
Clearbit can provide contact information for individuals and companies, but it is important to check for any email consent requirements before using the data for email marketing purposes.
Does Clearbit offer a free trial?
Yes, Clearbit offers a 7-day free trial for their Enrichment and Prospector plans. You can sign up for a free trial on their website.
What should I do if I encounter a different error on Clearbit?
If you encounter an error on Clearbit that is not addressed in their help center or known issues, you can contact their customer support for assistance.