cleverbridge FAQ

Answers to your most common questions about Cleverbridge.

Quick, simple, and helpful information at a glance.

What is cleverbridge?
cleverbridge is an ecommerce platform that enables businesses to sell digital products and services online.
How do I create an account with cleverbridge?
You can create an account with cleverbridge by going to their website and clicking on the "Sign Up" button.
How do I log in to my cleverbridge account?
You can log in to your cleverbridge account by entering your email address and password on the login page.
How can I reset my cleverbridge account password?
You can reset your cleverbridge account password by clicking on the "Forgot password?" link on the login page and following the instructions.
What should I do if I haven't received my registration/order confirmation email?
Please check your spam or junk folder first. If you still haven't received the email, please contact cleverbridge customer support for assistance.
How do I purchase a product or service through cleverbridge?
To purchase a product or service through cleverbridge, simply go to the product page and click on the "Buy now" or "Upgrade now" button. Follow the instructions to complete the purchase.
Can I use a discount or coupon code when making a purchase through cleverbridge?
Yes, you can enter the discount or coupon code on the checkout page before completing your purchase.
Why am I seeing an error message when trying to make a purchase through cleverbridge?
There could be various reasons for an error message, such as an invalid payment method, server issues, or an item being out of stock. Please contact cleverbridge customer support for assistance.
I've accidentally purchased the wrong product/service. Can I get a refund?
Depending on the refund policy of the product or service you purchased, you may be eligible for a refund. Please contact cleverbridge customer support for assistance.
How can I view my past purchases made through cleverbridge?
You can view your past purchases by logging into your cleverbridge account and going to the "My Account" section.
What payment methods does cleverbridge accept?
cleverbridge accepts various payment methods including credit cards, PayPal, and wire transfers. The accepted payment methods may vary depending on the product or service being purchased.
Is my payment information secure when making a purchase through cleverbridge?
Yes, cleverbridge uses industry-standard security measures to protect your payment information. Your credit card details are transmitted encrypted and are handled securely.
Why am I being charged more than the listed price when making a purchase through cleverbridge?
Depending on your location, there may be additional taxes or fees included in the final price. These charges are determined by your local government and are not controlled by cleverbridge.
Can I transfer my license for a product or service purchased through cleverbridge to another user?
This depends on the specific product or service. Please check the terms and conditions or contact cleverbridge customer support for more information.
I am having trouble downloading the product I purchased through cleverbridge. What should I do?
Please make sure you are using a stable internet connection and try clearing your browser's cache. If the issue persists, contact cleverbridge customer support for assistance.
How do I cancel a recurring subscription purchased through cleverbridge?
You can cancel a recurring subscription by logging into your cleverbridge account and going to the "My Subscriptions" section. Click on the "Cancel" button next to the subscription you wish to cancel.
I have a question about a specific product or service. Who should I contact?
You can contact the seller directly if the product or service is not provided by cleverbridge. Otherwise, you can contact cleverbridge customer support for assistance.
Can I change the email address associated with my cleverbridge account?
Yes, you can change your email address by logging into your cleverbridge account and going to the "My Account" section. Click on the "Change" button next to your current email address.
How do I update my credit card information on file with cleverbridge?
You can update your credit card information by logging into your cleverbridge account and going to the "My Account" section. Click on the "Change" button next to your current payment method and follow the instructions.
I am getting an "Access Denied" error message when trying to log in to my cleverbridge account. What should I do?
Please make sure you are entering the correct email address and password. If you still have trouble logging in, please contact cleverbridge customer support for assistance.
I accidentally deleted my cleverbridge account. Can it be recovered?
No, once an account is deleted, it cannot be recovered. You will need to create a new account with a new email address.
Can I use a virtual credit card to make a purchase through cleverbridge?
It depends on the specific virtual credit card. Some may be accepted, while others may be rejected. Please contact cleverbridge customer support for more information.
How do I report an issue or bug with a product or service purchased through cleverbridge?
Please contact either the seller directly or cleverbridge customer support for assistance.
What should I do if I entered the wrong email address when creating my cleverbridge account?
Please contact cleverbridge customer support for assistance. They may be able to help you update your email address.
I am unable to apply the coupon code I received. What could be causing this?
There may be various reasons, such as the code being expired or only applicable to certain products. Please check the terms and conditions of the coupon code and contact cleverbridge customer support for assistance if needed.
Why am I seeing a "404 Not Found" error when trying to access a product page on cleverbridge?
This may be due to the product page no longer being available or having been moved. Please contact cleverbridge customer support for assistance.
Free Submission
Free Webpage Submission

Submit your webpage using our free tool.

Submit Now