What is clickback?
Clickback is a marketing automation software that helps businesses generate B2B leads through website visitor intelligence and targeted email campaigns.
How does clickback work?
Clickback works by tracking visitor interactions on your website and providing valuable data and analytics to help you target and convert leads through email campaigns.
What is a lead?
A lead is a potential customer who has shown interest in your product or service and has the potential to become a paying customer.
What is B2B marketing?
B2B marketing is marketing focused on reaching and converting businesses, rather than individual consumers.
Can I use clickback for B2C marketing?
No, clickback is specifically designed for B2B marketing and may not be as effective for B2C marketing efforts.
How can I integrate clickback with my website?
You can integrate clickback with your website through its plugin or by adding its tracking code to your website's source code.
What is the clickback plugin?
The clickback plugin is a simple and easy way to integrate clickback with your website, without the need for technical knowledge.
What is the tracking code?
The tracking code is a piece of code that you can add to your website's source code to enable clickback to track and analyze visitor behavior.
Can I use clickback with any website platform?
Clickback is compatible with most website platforms, including WordPress, Squarespace, and Shopify.
How can I troubleshoot technical issues with clickback?
You can refer to clickback's help center or contact their customer support for assistance with technical issues.
What should I do if clickback is not tracking my website visitors?
Make sure the tracking code is installed correctly on your website and check if there are any conflicting codes or plugins.
I'm getting an error message when trying to import contacts. What should I do?
Double-check the file format of your contact list and make sure it meets clickback's requirements. You can also contact customer support for further assistance.
Can I customize my email campaigns with clickback?
Yes, clickback offers customizable email templates and the option to personalize emails for each recipient.
How often are emails sent out through clickback?
The frequency of email sends can be adjusted in clickback's campaign settings.
What is the deliverability rate for emails sent through clickback?
Clickback works with reputable email service providers to ensure high deliverability rates for its email campaigns.
My email campaign was marked as spam by recipients. How can I avoid this?
Make sure your email list consists of opted-in contacts and that your content is relevant and valuable to them. Avoid using spam trigger words and monitor your bounce rates.
Can I track the success of my email campaigns?
Yes, clickback provides analytics on email open rates, click-through rates, and conversions to help you track the success of your campaigns.
What is the difference between a soft bounce and a hard bounce?
A soft bounce means the email was not delivered due to temporary issues, while a hard bounce indicates a permanent issue, such as an invalid email address.
Can I resend emails to bounced contacts?
Yes, clickback provides the option to resend emails to bounced contacts after a specified time period.
How can I improve my email deliverability rates?
Some tips to improve email deliverability rates include maintaining a quality email list, avoiding spam triggers, and providing valuable content to your recipients.
Can I segment my email list with clickback?
Yes, clickback allows for easy segmentation of email lists based on various criteria, such as behavior, demographics, and lead score.
What is lead scoring?
Lead scoring is a method used to prioritize leads based on their level of interest and engagement with your company.
Can I use clickback with my CRM system?
Yes, clickback integrates with many popular CRM systems, such as Salesforce, HubSpot, and Microsoft Dynamics.
Is clickback GDPR compliant?
Yes, clickback is committed to ensuring compliance with GDPR regulations.
How can I learn more about using clickback?
You can visit clickback's website for resources and guides, or attend webinars and training sessions offered by their team.
Does clickback offer a free trial?
Yes, clickback offers a 14-day free trial for interested users to test out the software before committing to a subscription.
