What is ClinicalKey?
ClinicalKey is a comprehensive online clinical search engine that provides access to evidence-based information and tools for healthcare professionals.
How do I access ClinicalKey?
You can access ClinicalKey through your institution's library website or by creating a personal account using your institutional email address.
Why am I receiving an error message when trying to access ClinicalKey?
This could be due to a temporary issue with the server or your internet connection. You can try refreshing the page or accessing ClinicalKey at a different time.
Why am I being asked to enter an access code when using ClinicalKey?
This may be because you are accessing ClinicalKey from an unverified network. You can request an access code from your institution's library.
How can I find relevant articles in ClinicalKey?
You can use the search bar to enter keywords or browse through different categories such as journals, books, guidelines, and multimedia.
I am receiving duplicate search results in ClinicalKey. What should I do?
This could happen if your search terms are too broad. You can refine your search by using more specific keywords or using the "Advanced Search" feature.
Can I save my search results in ClinicalKey?
Yes, you can save articles to your personal account by clicking on the "Save" button next to the article. You can access your saved articles by clicking on the "My Saved Searches" tab.
How can I access full-text articles in ClinicalKey?
You can click on the title of the article or the "View PDF" button to access the full-text version.
Why am I unable to access the full-text of some articles in ClinicalKey?
This could be due to copyright restrictions or the article not being available in electronic format. You can check with your institution's library for alternative access options.
Can I use ClinicalKey to earn CME/CE credit?
Yes, you can earn CME/CE credit by completing activities available on ClinicalKey such as taking quizzes, watching videos, and participating in clinical challenges.
What should I do if I encounter a broken link or error message while using ClinicalKey?
You can report the issue to ClinicalKey's customer support team by clicking on the "Contact" link at the bottom of the page.
How often is ClinicalKey updated with new content?
ClinicalKey is updated daily with the latest evidence-based information from reputable sources.
Why am I unable to access ClinicalKey when using a mobile device?
This could be due to your institution's subscription not including mobile access. You can check with your institution's library for more information.
Can I print or download articles from ClinicalKey?
Yes, you can print or download articles for personal use. However, downloading an excessive amount of content could violate copyright laws.
How can I share an article from ClinicalKey with my colleagues?
You can use the "Email," "Share," or "Export Citation" options available for each article to share it with your colleagues.
Why am I being prompted to upgrade my browser when trying to use ClinicalKey?
This may be because you are using an outdated browser that is not compatible with ClinicalKey. You can try accessing ClinicalKey using a different browser.
Is there a help guide or tutorial available for using ClinicalKey?
Yes, you can access the ClinicalKey User Guide for instructional videos and step-by-step instructions on using the platform.
Can I use ClinicalKey on multiple devices simultaneously?
Yes, you can use ClinicalKey on up to 3 devices simultaneously with the same account.
Why am I being directed to a new page when clicking on a link within ClinicalKey?
This is normal as ClinicalKey may redirect you to the publisher's website for certain content.
Are there any extra features available on ClinicalKey for healthcare professionals?
Yes, ClinicalKey offers tools such as guidelines, drug information, clinical procedures, and multimedia resources specifically designed for healthcare professionals.
How can I provide feedback on ClinicalKey?
You can click on the "Feedback" button available on the bottom right corner of the page to submit your feedback or suggestions.
I found an article on ClinicalKey that I believe is incorrect. What should I do?
You can report the issue by clicking on the "Feedback" button available on the bottom right corner of the page and providing details about the incorrect article.
Can I access ClinicalKey if my institution does not have a subscription?
Unfortunately, ClinicalKey is only available to those institutions with a subscription. You can check with your institution's library for more information.
Why am I receiving incomplete search results on ClinicalKey?
This may be due to your search terms being too specific. You can try using more general keywords or using the "Advanced Search" feature.
Can I access ClinicalKey outside of my institution's network?
Yes, you can access ClinicalKey remotely using your personal account or by logging in through your institution's library website with your institutional credentials.
How long can I access an article on ClinicalKey?
You can access an article on ClinicalKey as long as your institution has a subscription to it.
Is there a limit on the number of searches I can perform on ClinicalKey?
No, there is no limit on the number of searches you can perform on ClinicalKey. You can use the platform as much as you need.
