Clipchamp FAQ

Answers to your most common questions about Clipchamp.

Quick, simple, and helpful information at a glance.

Why am I unable to upload my video to clipchamp?
There could be several reasons for this issue. Make sure your video file meets the supported file format and size requirements. Also, check your internet connection and try refreshing the page.Resource: https://help.clipchamp.com/hc/en-us/articles/360000025051-System-Requirements
Why am I getting an error message stating "invalid file format"?
Clipchamp supports various video file formats, but if your file is not one of them, you will receive this error message. Make sure to convert your video file to a supported format before uploading.Resource: https://help.clipchamp.com/hc/en-us/articles/115007261847-What-video-file-formats-do-you-support-
How can I edit my video on clipchamp?
Once you have uploaded your video, click on the "Edit" button to access clipchamp's editing tools. You can trim, crop, add text, and more to your video.Resource: https://help.clipchamp.com/hc/en-us/articles/115007262587-What-can-I-edit-in-my-videos-with-Clipchamp-
Can clipchamp compress my videos?
Yes, clipchamp offers a variety of compression options to reduce the file size of your videos without compromising their quality.Resource: https://help.clipchamp.com/hc/en-us/articles/360000528071-How-do-I-compress-my-videos-with-Clipchamp-
Why is the audio out of sync with the video in my clipchamp project?
This issue can occur if the source video file already has an audio sync problem. Try using a different source file or check if the issue persists with other videos as well.Resource: https://help.clipchamp.com/hc/en-us/articles/115007261967-Why-is-my-video-audible-or-looking-odd-
How can I add music to my clipchamp video?
Click on the "Add Music" button in the editing tools and select an audio file from your computer. You can also choose from clipchamp's music library.Resource: https://help.clipchamp.com/hc/en-us/articles/360000520791-How-do-I-add-music-to-my-video-
Can I apply filters to my clipchamp video?
Yes, clipchamp offers a variety of filters to enhance the visual appearance of your videos. You can find them under the "Filter" option in the editing tools.Resource: https://help.clipchamp.com/hc/en-us/articles/360000527991-How-can-I-add-filters-to-my-video-
What are the system requirements for using clipchamp?
Clipchamp works on most modern browsers and operating systems. Make sure your device meets the minimum requirements listed on the website.Resource: https://help.clipchamp.com/hc/en-us/articles/360000025051-System-Requirements
How can I share my clipchamp video with others?
After exporting your video, you can either download it to your computer or share it directly to social media platforms like Facebook, YouTube, or Vimeo.Resource: https://help.clipchamp.com/hc/en-us/articles/360000522891-How-do-I-share-my-video-after-exporting-
Why is my video export taking a long time?
Video exporting can take longer for larger file sizes or if your internet connection is slow. You can try closing other programs or tabs and check your internet speed for a faster export.Resource: https://help.clipchamp.com/hc/en-us/articles/360000527071-Why-is-it-taking-you-a-long-time-to-convert-my-video-
What should I do if my clipchamp video doesn't play smoothly?
This could be due to a slow internet connection or low device specifications. Try lowering the video quality or reloading the page. You can also try updating your browser.Resource: https://help.clipchamp.com/hc/en-us/articles/360000527491-What-should-I-do-if-my-video-doesn-t-play-smoothly-
Can I use clipchamp on my mobile device?
Yes, clipchamp is available for both iOS and Android devices. You can download the app from the App Store or Google Play Store.Resource: https://help.clipchamp.com/hc/en-us/articles/115007522228-Can-I-use-clipchamp-on-my-mobile-device-
How can I change the aspect ratio of my clipchamp video?
You can change the aspect ratio by clicking on the "Crop" option in the editing tools and selecting a different ratio from the drop-down menu.Resource: https://help.clipchamp.com/hc/us/articles/360001488192-How-do-I-change-the-aspect-ratio-of-my-clip-
Why am I unable to sign up for a clipchamp account?
Double-check that you are using a valid email address and that your password meets the necessary criteria. If the problem persists, try clearing your browser's cache and cookies.Resource: https://help.clipchamp.com/hc/en-us/articles/360000022147-How-do-I-sign-up-for-an-account-
Can I collaborate with others on a clipchamp project?
Yes, you can share your project with others and work on it collaboratively. However, you will need one of clipchamp's paid plans to access this feature.Resource: https://help.clipchamp.com/hc/en-us/articles/360000523071-Can-I-share-a-project-with-other-users-to-collaborate-on-it-
How can I cancel my clipchamp subscription?
You can cancel your subscription at any time by going to your account settings and selecting the "Subscription" tab. Click on "Cancel Subscription" to confirm.Resource: https://help.clipchamp.com/hc/en-us/articles/360000257055-How-do-I-cancel-my-subscription-
What do I do if clipchamp crashed while I was using it?
If clipchamp crashes, try refreshing the page or restarting your browser. If the problem persists, contact clipchamp's customer support for further assistance.Resource: https://help.clipchamp.com/hc/en-us
How can I delete my clipchamp account?
To delete your account, click on your profile picture in the top right corner, select "My Profile," then go to "Privacy & Security." Scroll to the bottom and click on "Delete My Account."Resource: https://help.clipchamp.com/hc/en-us/articles/360000256975-How-do-I-delete-my-account-
Why am I not receiving clipchamp's verification email?
The email may have landed in your spam or junk folder. If not, make sure the email address you provided is correct and try again. You can also contact customer support for further assistance.Resource: https://help.clipchamp.com/hc/en-us/articles/360000257055-How-do-I-cancel-my-subscription-
Free Submission
Free Webpage Submission

Submit your webpage using our free tool.

Submit Now