Clockify FAQ

Answers to your most common questions about Clockify.

Quick, simple, and helpful information at a glance.

What is Clockify?
Clockify is a time tracking software that helps users track their working hours and manage their tasks and projects.
How can I sign up for a Clockify account?
You can sign up for a Clockify account by visiting their website and clicking on the "Sign Up" button.
I forgot my Clockify password. How can I reset it?
If you forgot your password, you can reset it by clicking on the "Forgot Password" link on the login page and following the instructions.
Can I use Clockify for free?
Yes, Clockify offers a free basic plan with limited features. They also have paid subscription plans with additional features.
How can I track my time using Clockify?
To track your time, you can start the timer on Clockify or manually enter the time you spent on a specific task or project.
I am having trouble tracking my time. What could be the issue?
There can be various reasons why you are having trouble tracking time, such as a poor internet connection or incorrect settings. Make sure to check your settings and internet connection and try again.
Can I use Clockify without internet access?
No, Clockify is an online tool, so you need an internet connection to use it.
How can I add team members to my Clockify workspace?
To add team members, go to your workspace settings, click on "Team Members," and enter the email addresses of the users you want to add.
I am unable to invite team members to my workspace. What should I do?
Make sure you have the correct email addresses and that your workspace has available seats. Free workspaces have a limit of 3 team members.
Can I export my time entries from Clockify?
Yes, you can export your time entries in various formats, such as CSV, PDF, and Excel.
My exported time entries are displaying incorrect data. What could be the issue?
Make sure that you have selected the correct date range and that your time entries are not filtered by specific criteria.
How can I delete a time entry in Clockify?
To delete a time entry, click on the three dots next to it and select "Delete."
Is there a limit to the number of projects I can create in Clockify?
No, there is no limit to the number of projects you can create.
I am getting an "Invalid Token" error. What should I do?
This error usually occurs when you are trying to log in with invalid or expired credentials. Try resetting your password to resolve the issue.
Can I integrate Clockify with other tools?
Yes, Clockify has integrations with various tools, such as Trello, Asana, and Google Calendar.
I am having trouble connecting my Clockify account to another app. What could be the issue?
Make sure you have the correct credentials and that both apps are compatible for integration. If the issue persists, contact Clockify's support team for assistance.
How can I change my email address on Clockify?
To change your email address, go to your profile settings and click on "Change Email."
Is there a limit to the number of tasks I can create within a project in Clockify?
No, there is no limit to the number of tasks you can create.
How can I change the currency in Clockify?
You can change the currency in Clockify by going to your workspace settings and selecting your preferred currency from the dropdown menu.
I am experiencing slow loading times on Clockify. What should I do?
Slow loading times can be due to a poor internet connection or an overloaded server. Try refreshing the page or clearing your browser's cache and cookies.
Can I track time for multiple projects simultaneously on Clockify?
Yes, you can track time for multiple projects by starting timers for each project at the same time.
I accidentally deleted a project. Is there a way to recover it?
Yes, you can recover deleted projects by going to your settings and selecting "View Deleted Projects." From there, you can restore any project that was recently deleted.
Can I customize the color-coding for my projects in Clockify?
Yes, you can choose custom colors for your projects by going to your project settings and selecting a color from the dropdown menu.
I have made changes to my project/task descriptions, but they are not saving. How can I fix this?
This could be a temporary glitch. Try refreshing the page or logging out and back in again to see if the changes have been saved.
Can I track time offline and sync it to my Clockify account later?
Yes, you can track time offline using the Clockify desktop app, and it will automatically sync when you are back online.
How can I view reports in Clockify?
You can view reports by going to the "Reports" tab in your workspace. You can also customize and filter your reports based on specific criteria.
My reports are not displaying accurate data. What should I do?
Make sure that you have selected the correct date range and that your time entries are not filtered by specific criteria.
Can I use Clockify on my mobile device?
Yes, Clockify has a mobile app available for both iOS and Android devices, which you can use to track time and manage your tasks on the go.
Is there a limit to the number of workspaces I can create in Clockify?
No, there is no limit to the number of workspaces you can create with a Clockify account.
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