Cloud9 FAQ

Answers to your most common questions about Cloud9.

Quick, simple, and helpful information at a glance.

What is Cloud9?
Cloud9 is an online code editor and integrated development environment (IDE) that allows users to write, edit, and run code entirely in the cloud.
How do I access Cloud9?
You can access Cloud9 by creating an account on the official website or through your Amazon Web Services (AWS) account.
What languages does Cloud9 support?
Cloud9 supports a wide range of programming languages, including JavaScript, Python, HTML, CSS, Ruby, and more.
Can I collaborate with others on Cloud9?
Yes, Cloud9 offers collaboration features that allow multiple users to work on the same codebase in real-time.
How do I create a workspace in Cloud9?
To create a workspace, click on the "Create a new workspace" button on the homepage, choose a name, select your preferred language and environment, and click "Create workspace."
Why am I getting a "Permission Denied" error when trying to access my workspace?
This error can occur if the user does not have appropriate permissions to access the workspace. Check your permissions and make sure you are logged in with the correct account.
What should I do if I forget my Cloud9 password?
You can reset your password by clicking on the "Forgot password" link on the login page and following the instructions.
Does Cloud9 have a limit on the number of workspaces I can create?
Yes, there is a limit of 30 workspaces per account on the free plan. Users can request more workspaces by contacting customer support.
How do I import files into my Cloud9 workspace?
Click on the file menu in the top left corner of the IDE and select "Upload Local Files" to import files from your computer.
How do I share my workspace with others?
You can share your workspace by clicking on the "Share" button in the top right corner and entering the email addresses of the people you want to collaborate with.
Can I deploy my code from Cloud9 to a web hosting service?
Yes, Cloud9 offers integrated deployment options to popular web hosting services such as Heroku, AWS, and Google Cloud Platform.
What is the maximum file size limit for files on Cloud9?
The maximum file size limit for files on Cloud9 is 100MB.
How do I install dependencies in my Cloud9 workspace?
You can install dependencies by opening the terminal window and using a package manager like npm, pip, or apt-get.
Can I transfer my existing code from other cloud-based IDEs to Cloud9?
Yes, you can import code from other cloud-based IDEs by downloading the files and uploading them to your Cloud9 workspace.
How do I debug my code in Cloud9?
To debug your code, set breakpoints in your code and then select the debug option from the Run menu.
I'm getting a "No space left on device" error, what does this mean?
This error means that you have reached the storage limit for your workspace. You can increase your storage by upgrading to a higher plan or deleting unnecessary files.
Can I access my Cloud9 workspace offline?
No, since Cloud9 is a cloud-based IDE, you need an internet connection to access and use your workspaces.
How do I create a new folder in my workspace?
Right-click in the Project Files panel and select "New Folder" to create a new folder in your workspace.
What does the "undefined" error mean?
The "undefined" error indicates that a variable or object you are trying to use is not defined in your code. Check your code for any typos or missing declarations.
How do I rename a file in my workspace?
Right-click on the file in the Project Files panel and select "Rename" to change the file's name.
What can I do if my cloud9 workspace is running slow?
This could be due to a variety of reasons, such as a large number of open tabs, heavy files, or slow internet connection. Try closing unnecessary tabs or clearing out unused files to improve performance.
How do I delete a workspace?
To delete a workspace, click on the "Settings" button on the workspace, then select "Delete Workspace" from the dropdown menu.
Is there a way to change the theme of the code editor in Cloud9?
Yes, you can change the theme of the code editor by going to the "View" menu and selecting "Change Theme."
Can I use Cloud9 on my mobile device?
Yes, Cloud9's website is optimized for mobile use, but the full functionality may be limited compared to the desktop version.
How do I contact customer support for Cloud9?
You can contact customer support by filling out the form on the Contact page on their website or by emailing [email protected] directly.
Can I use Cloud9 for commercial purposes?
Yes, Cloud9 offers plans for individual and business use, including commercial purposes.
How do I clear my browser's cache for better performance on Cloud9?
The process for clearing your browser's cache varies depending on the browser you are using. Refer to your browser's help documentation for instructions.
How often does Cloud9 back up my workspace?
Cloud9 automatically backs up your workspace every five minutes. However, it's always recommended to regularly save your work and back up any important files.
How do I enable Live Preview for static websites on Cloud9?
Specific HTML files in your workspace will automatically display the live preview option when opened in the code editor. Click the "Preview" button in the toolbar to view the live version of your website.