Clym FAQ

Answers to your most common questions about Clym.

Quick, simple, and helpful information at a glance.

What is clym?
Clym is a privacy management platform that helps businesses and organizations manage user consent and preferences for data collection and processing.
How can I use clym?
You can use clym by signing up for an account and integrating its code onto your website or app.
Why am I receiving an error message when trying to sign up for clym?
This may be due to a technical issue on our end. Please try again later or contact our support team for assistance.
How can I integrate clym onto my website or app?
You can integrate clym using the provided code or plugins available for popular website platforms.
What is GDPR?
GDPR stands for General Data Protection Regulation, a comprehensive data privacy law that applies to businesses and organizations operating within the European Union.
Is clym compliant with GDPR?
Yes, clym is designed to help businesses and organizations comply with GDPR and other privacy regulations.
What should I do if I encounter a bug or technical issue on clym?
Please report the issue to our support team by emailing [email protected] or using the contact form on our website.
Can I customize the consent options available on clym?
Yes, you can customize the consent options according to your business needs and the regulations you need to comply with.
What is a cookie banner?
A cookie banner is a message that appears on a website or app informing visitors about the use of cookies and requesting their consent.
How does clym help with cookie compliance?
Clym provides customizable cookie banners and consent management tools to help businesses comply with cookie laws and regulations.
Can I use clym if I am not located in the EU?
Yes, you can use clym even if you are not located in the EU. It is designed to help businesses and organizations comply with various privacy laws and regulations around the world.
Is clym suitable for small businesses?
Yes, clym is designed to be user-friendly and affordable for businesses of all sizes.
How is clym different from other privacy management platforms?
Clym offers seamless integration, customizable consent options, and detailed analytics to help businesses make more informed privacy decisions.
What is a data subject?
A data subject is an individual whose personal data is collected, processed, or stored by a business or organization.
How can I change my cookie preferences on a website using clym?
You can change your cookie preferences by clicking on the "Cookie Settings" link available on the website's cookie banner.
Are my personal data and preferences safe on clym?
Yes, we take data privacy and security very seriously and have implemented measures to protect your information.
Can I use clym with my existing web analytics tools?
Yes, clym can be integrated with popular web analytics tools such as Google Analytics and Facebook Pixel.
What is the purpose of a data processing agreement?
A data processing agreement is a legally binding document that outlines the responsibilities and obligations of data controllers and processors when handling personal data.
Is clym compatible with different website platforms?
Yes, clym can be integrated into various website platforms such as WordPress, Shopify, and Magento.
Can clym help me comply with CCPA?
Yes, clym offers tools and features that can help businesses comply with the California Consumer Privacy Act (CCPA).
How can I cancel my clym subscription?
You can cancel your subscription by logging into your account and following the instructions or contacting our support team for assistance.
What is a data breach?
A data breach is an incident where personal data is accessed, disclosed, or destroyed without authorization, potentially causing harm to individuals.
Is clym GDPR compliant for users in the EU?
Yes, clym is designed to help businesses and organizations comply with GDPR for users in the EU.
What is a privacy policy?
A privacy policy is a document that outlines how a business or organization collects, uses, and protects the personal information of its customers or visitors.
Can I see a demo of clym before signing up?
Yes, you can schedule a demo with our team by contacting us at [email protected]
What is a data protection officer (DPO)?
A DPO is a person designated by a business or organization to oversee data protection and privacy compliance.
Can I upgrade or downgrade my clym subscription at any time?
Yes, you can upgrade or downgrade your subscription at any time by logging into your account or contacting our support team.
I have further questions about clym. Who can I contact?
You can contact our support team by emailing [email protected] or using the contact form on our website.