Cohere FAQ

Answers to your most common questions about Cohere.

Quick, simple, and helpful information at a glance.

What is cohere?
Cohere is a software platform that helps businesses manage their data and automate tasks.
How do I use cohere?
You can use cohere by signing up for an account and accessing the platform through a web browser.
Why am I getting an error message when I try to log in to cohere?
This could be due to incorrect login credentials or a temporary issue with the server. Try resetting your password or waiting a few minutes before trying to log in again.
What should I do if I forget my cohere password?
You can reset your password by clicking on the Forgot Password link on the login page and following the instructions.
What types of data can I manage with cohere?
You can manage various types of data, including customer information, sales data, inventory, and more.
How can I import my data into cohere?
You can import data from Excel, CSV, or other file formats using the Import tool in cohere.
Can I access cohere on my mobile device?
Yes, cohere is accessible on mobile devices through a web browser.
Why am I getting an error when I try to import data into cohere?
This could be due to an issue with the file format or the data being too large. Check the file format and try splitting the data into smaller batches for import.
Is my data safe on cohere?
Yes, cohere uses industry-standard security measures to ensure the safety of your data.
How can I share my data with others on cohere?
You can share specific data sets or reports with others by assigning them permissions in the Sharing tab.
Can I access cohere offline?
No, cohere requires an internet connection for full functionality.
Why is my report not displaying the correct data?
This could be due to an incorrect filter or date range selection. Check your filters and date range to ensure they are accurately reflecting the data you want to see.
How often should I back up my data on cohere?
It is recommended to regularly back up your data on cohere, especially before any major updates or changes.
What should I do if I encounter a bug on cohere?
Please report the bug to our support team by sending an email to [email protected] or using the contact form on our website.
Can I customize the layout and design of my data on cohere?
Yes, you can customize the layout and design of your data by using the drag and drop interface and various customization options.
Is training provided for using cohere?
Yes, cohere offers training resources, including video tutorials and a knowledge base, to help users get started with the platform.
Can I integrate cohere with other software?
Yes, cohere offers integration with various popular software applications, such as Salesforce and QuickBooks.
How many users can access cohere under one account?
The number of users who can access cohere under one account depends on the subscription plan you have chosen.
Are there any extra fees for adding more users to my cohere account?
Yes, there may be additional fees for adding more users to your account, depending on your subscription plan. Contact our support team for more information.
Can I cancel my cohere subscription at any time?
Yes, you can cancel your subscription at any time, and you will have access to cohere until the end of your current billing cycle.
How do I upgrade or downgrade my cohere subscription?
You can upgrade or downgrade your subscription by contacting our support team or accessing the Billing tab in your account settings.
Why am I not receiving cohere email notifications?
This could be due to an issue with your email settings. Check your spam/junk folder and add cohere's email address to your contact list to ensure you receive notifications.
Can I schedule automated tasks on cohere?
Yes, you can automate tasks, such as data imports or data backups, by using the Scheduled Tasks feature in cohere.
What payment methods does cohere accept?
Cohere accepts various payment methods, including credit/debit cards and PayPal.
How can I get help if I have a question or issue with cohere?
You can contact our support team by sending an email to [email protected] or using the contact form on our website.
Is there a limit on the amount of data I can store on cohere?
The amount of data you can store on cohere depends on your subscription plan. Contact our support team for more information on data storage limits.
How can I update my payment information on cohere?
You can update your payment information by accessing the Billing tab in your account settings.