How do I solve the error "Invalid payment amount"?
Make sure that the payment amount is in the correct currency format and does not include any symbols or letters. You can refer to the currency converter provided by CoinGate for accurate amounts.
Why do I keep getting the error "Payment expired"?
This error indicates that the payment has not been completed within the allotted time. Please try placing the payment again within the given timeframe.
How can I resolve "Insufficient funds" error?
This error occurs when there are not enough funds in the specified cryptocurrency wallet to complete the payment. Please make sure to have enough funds in the wallet before attempting the payment.
What does the error "Payment not found" mean?
This error means that the payment ID you have entered is not valid or has already been used. Please check the payment ID and try again.
Why am I getting the error "Payment source not supported"?
Some payment methods are not supported by CoinGate. Please check the list of supported payment methods on our website.
How can I solve "Network error"?
This error means that there is an issue with your internet connection. Please check your internet connection and try the payment again.
What does the error "Unknown error" mean?
This is a general error that indicates an issue with the system. Please try the payment again after some time or contact CoinGate support for assistance.
How do I fix "Transaction failed" error?
This error occurs when there is an issue with the transaction on the blockchain. Please check the blockchain explorer for the status of the transaction.
Why am I receiving the error "Payment could not be processed"?
This error can occur due to various reasons such as incorrect payment details, insufficient funds, or a technical issue. Please check the payment details and try again. If the issue persists, contact CoinGate support for assistance.
How to solve the error "Payment limit exceeded"?
This error means that you have reached the daily payment limit set by CoinGate. You can either wait for the limit to reset or contact CoinGate support to increase your limit.
What does the error "Address not found" mean?
This error occurs when the recipient's wallet address is not valid. Please double-check the address and try again.
How can I fix "Payment declined" error?
This error can occur due to an issue with the payment method, insufficient funds, or a technical issue. Please try a different payment method or contact your bank for further assistance.
Why do I keep getting "Payment cancelled"?
This error occurs when the payment has been cancelled or timed out by the user. Please try the payment again if you have not intentionally cancelled it.
How can I resolve "Payment processor unavailable" error?
This error means that there is an issue with the integrated payment processor. Please try the payment again after some time or contact CoinGate support for assistance.
What does the error "Incorrect invoice ID" mean?
This error means that the invoice ID you have entered is not valid or has already been paid. Please check the invoice ID and try again.
How to fix "Address has not been whitelisted" error?
This error means that the recipient's wallet address has not been added to the whitelist by the sender. Please contact the sender to add your address to the whitelist and try the payment again.
Why am I receiving the error "Refund limit exceeded"?
This error occurs when the refund limit for a specific payment method has been reached. Please contact CoinGate support for further assistance.
How do I resolve "Gateway timeout" error?
This error occurs when there is a network issue between the merchant and CoinGate. Please try the payment again after some time.
What does the error "Payment partner not found" mean?
This error means that the payment processor is not available or has been removed. Please try the payment again with a different payment method.
How to solve "Payment underpaid" error?
This error occurs when the payment amount received is less than the required amount. Please make sure to send the correct amount for the payment.
Why am I getting the error "Invalid refund amount"?
This error occurs when the refund amount entered is not valid. Please make sure to enter a valid refund amount.
How can I fix "Payment status not found" error?
This error means that the status of the payment was not found. Please make sure to enter the correct payment ID and try again.
What does the error "Transaction not found" mean?
This error occurs when the transaction on the blockchain is not found. Please check the blockchain explorer for the status of the transaction.
How to resolve "Payment processing timeout" error?
This error occurs when there is a delay in payment processing. Please try the payment again after some time.
Why do I keep getting "Payment locked"?
This error occurs when the payment has been locked for security reasons. Please contact CoinGate support for further assistance.
How do I solve "GatewayError"?
This error occurs when there is a technical issue on the CoinGate side. Please try the payment again after some time or contact CoinGate support for assistance.
