CoinRemitter FAQ

Answers to your most common questions about CoinRemitter.

Quick, simple, and helpful information at a glance.

What is Coinremitter?
Coinremitter is a cryptocurrency payment gateway that allows merchants and businesses to accept payments in various cryptocurrencies.
What is the fee structure for using Coinremitter?
Coinremitter offers a simple and transparent fee structure with a flat fee of 0.23% for all transactions, regardless of the cryptocurrency used.
How do I set up my account on Coinremitter?
You can easily create an account on Coinremitter by visiting the website and clicking on the "Sign Up" button. You will then need to provide some basic information and verify your email address.
What cryptocurrencies can I accept through Coinremitter?
Coinremitter currently supports over 40 cryptocurrencies, including Bitcoin, Ethereum, Litecoin, and Ripple.
Is there a limit on the amount I can transact through Coinremitter?
No, Coinremitter does not impose any limits on transaction amounts.
Can I use Coinremitter on my e-commerce platform?
Yes, Coinremitter offers plugins for popular e-commerce platforms such as WooCommerce, Shopify, and Magento, making it easy to integrate with your online store.
What if I encounter an error while using Coinremitter?
If you encounter an error while using Coinremitter, please reach out to our customer support team for assistance. You can also check our knowledge base for troubleshooting guides.
How long does it take for a transaction to be confirmed on Coinremitter?
The confirmation time for transactions varies depending on the cryptocurrency used. However, most cryptocurrencies have a confirmation time of 10 to 30 minutes.
Can I cancel a transaction on Coinremitter?
No, once a transaction is initiated on Coinremitter, it cannot be canceled. However, you can refund the payment to the customer.
What is a memo/tag and how do I use it?
A memo/tag is a unique identifier that helps identify a particular transaction on the blockchain. Different cryptocurrencies have different ways of using memos/tags, and you can learn more from our knowledge base.
Can I withdraw my funds from Coinremitter?
Yes, you can withdraw your funds from Coinremitter to your personal wallet anytime. However, each cryptocurrency has a minimum withdrawal amount that you must meet.
Can I set up recurring payments on Coinremitter?
Yes, Coinremitter offers a recurring payment feature that allows you to set up automatic payments at a frequency of your choice.
Is my personal information safe with Coinremitter?
Yes, we take the security of our customers' information very seriously. We have strict privacy policies in place to protect your personal data.
Can I use Coinremitter for my ICO or token sale?
Yes, Coinremitter can be used for ICO and token sale. Please contact our sales team for more information.
How can I integrate Coinremitter with my website?
You can integrate Coinremitter with your website by using our API or by installing one of our plugin options for popular e-commerce platforms.
What is a refund address?
A refund address is the wallet address where the funds will be sent in case a customer requests a refund.
How do I generate a new address on Coinremitter?
To generate a new address on Coinremitter, go to your wallet and click on "Generate a new address."
What happens if I send the wrong cryptocurrency to an address on Coinremitter?
Unfortunately, once a transaction is initiated, it cannot be reversed. Please ensure you are sending the correct cryptocurrency to the designated address.
Are there any geo-restrictions for using Coinremitter?
No, Coinremitter is available for merchants and businesses worldwide.
What if I forget my password for Coinremitter?
If you forget your password, you can reset it by clicking on the "Forgot Password" link on the login page.
Can I change my email address associated with my Coinremitter account?
Yes, you can change your email address by going to your account settings. However, you will need to confirm the change through your current email address.
Can I send funds from one cryptocurrency to another on Coinremitter?
No, Coinremitter does not support currency conversions. You can only send and receive funds in the same cryptocurrency.
What is a blockchain explorer and how do I use it with Coinremitter?
A blockchain explorer is a tool that allows you to view and track all the transactions on a particular blockchain. You can use it to search for and verify transactions on Coinremitter.
How does Coinremitter prevent fraud?
Coinremitter has implemented various security measures to prevent fraud, including two-factor authentication, anti-fraud detection, and KYC/AML regulations.
What if I have a complaint or suggestion for Coinremitter?
We welcome all feedback and are constantly striving to improve our services. Please reach out to our customer support team with any complaints or suggestions.
Does Coinremitter offer merchant services?
Yes, Coinremitter offers merchant services such as customizable invoices, QR code generation, and payment buttons that you can easily add to your website.
Can I use Coinremitter on my mobile device?
Yes, Coinremitter is mobile-friendly and can be accessed through any web browser on your mobile device.
Is there a limit on the number of transactions I can make in a day on Coinremitter?
No, Coinremitter does not impose any limits on the number of transactions you can make in a day.
What is a mining fee and why do I have to pay it?
A mining fee is the fee charged by miners to confirm and validate transactions on the blockchain. This fee is required to ensure timely and secure processing of transactions.