Combell FAQ

Answers to your most common questions about Combell.

Quick, simple, and helpful information at a glance.

What is Combell?
Combell is a web hosting and domain registration company based in Belgium.
How do I create a website with Combell?
You can use Combell's web hosting services to create and host your website. You can also use their website builder tool to easily build a website without coding.
What types of hosting does Combell offer?
Combell offers shared hosting, VPS hosting, and dedicated hosting options for websites.
How do I transfer my domain to Combell?
You can initiate a domain transfer through your current domain registrar. Combell has a guide with instructions for transferring different types of domains: https://www.combell.com/en/domain-names/domain-transfer
Why am I getting a "404 Error" when trying to access my website?
A 404 error means that the webpage or file you are trying to access cannot be found. This could be due to a mistyped URL, a deleted file, or an issue with your website's code. You can check the spelling of the URL and make sure the necessary files are still available.
Can I make a website without coding with Combell?
Yes, Combell offers a website builder tool called SiteBuilder which allows you to create a website without coding knowledge.
How do I reset my cPanel password?
You can reset your cPanel password through your Combell control panel. Follow the instructions here: https://www.combell.com/en/help/question/how-do-i-reset-my-cpanel-password/
What is the difference between shared hosting and VPS hosting?
Shared hosting means your website is sharing server resources with other websites, while VPS hosting provides you with your own virtual server with dedicated resources.
How do I set up email accounts for my domain?
You can set up email accounts for your domain through your hosting control panel. Combell has a guide with instructions for setting up email accounts on different platforms: https://www.combell.com/en/help/question/how-do-i-set-up-email-account-on-my-domain/
I cannot access my website's control panel. What should I do?
If you are unable to access your website's control panel, you can contact Combell's support team for assistance. They will be able to troubleshoot and resolve the issue for you.
Does Combell offer SSL certificates for website security?
Yes, Combell offers various SSL certificate options to ensure secure browsing for your website visitors. You can purchase and install SSL certificates through your control panel.
What do I do if my website is displaying an "Internal Server Error"?
An Internal Server Error could be caused by a number of factors, including issues with your website's code, server configuration, or a conflict with software. You can contact Combell's support team for assistance in troubleshooting and resolving the issue.
Can I install WordPress on Combell's hosting?
Yes, Combell supports WordPress and offers a one-click installation option through their control panel.
How often should I back up my website?
It is recommended to regularly back up your website and its data to prevent any potential loss. Combell offers automated backups as part of their hosting service, and you can also manually create backups through your control panel.
How do I restore a backup of my website?
You can restore a backup of your website through your hosting control panel. Combell has a guide with instructions for restoring backups: https://www.combell.com/en/help/question/how-do-i-restore-a-backup-of-my-website/
What is the maximum file size limit for uploads on Combell's hosting?
The maximum file size limit for uploads on Combell's hosting depends on the type of hosting you have. Shared hosting has a limit of 100MB, while VPS and dedicated hosting have higher limits. You can contact Combell's support team for more information.
Can I add more storage space to my hosting plan?
Yes, you can upgrade your hosting plan with additional storage space. Contact Combell's support team for assistance with upgrading your plan.
How do I change the PHP version for my website?
You can change the PHP version for your website through your hosting control panel. Combell has a guide with instructions for changing PHP versions: https://www.combell.com/en/help/question/how-do-i-change-php-version-for-my-website/
What is the difference between a domain and a subdomain?
A domain is the main web address for your website, while a subdomain is an extension of your domain and can be used for specific sections or functions of your website.
How do I point my domain to my website?
To point your domain to your website, you will need to change your domain's DNS settings to point to your hosting's IP address. You can find the necessary information in your hosting control panel or contact Combell's support team for assistance.
Can I use my own domain with Combell's hosting?
Yes, you can use your own domain with Combell's hosting by either transferring it or by updating your domain's DNS settings to point to your hosting.
How do I cancel my Combell hosting plan?
You can cancel your Combell hosting plan by contacting their support team. Keep in mind that there may be a notice period and fees associated with cancelling your plan.
What do I do if I receive a "Bandwidth Limit Exceeded" message?
This means you have exceeded your allotted bandwidth for the month, and your website will not be available until the next billing cycle. You can consider upgrading your hosting plan for more bandwidth or wait until the next billing cycle for your website to be accessible again.
How can I improve my website's loading speed?
There are various factors that can affect your website's loading speed, such as optimizing images, minimizing code, and choosing a server location closer to your target audience. Combell's support team can provide recommendations and assistance in improving your website's speed.
Is it possible to have multiple domains on one hosting plan?
Yes, Combell allows you to host multiple domains on one hosting plan. You can add additional domains through your control panel.
What do I do if I receive a "403 Forbidden" message?
A 403 Forbidden error means that you do not have permission to access a certain page or file on the server. This could be due to incorrect permissions set for the file. You can check and adjust the file's permissions, or contact Combell's support team for assistance.
Can I create my own databases with Combell's hosting?
Yes, Combell's hosting plans come with the ability to create databases for your website, such as MySQL databases.
How do I add or edit DNS records for my domain?
You can add or edit DNS records for your domain through your Combell control panel. Combell has a guide with instructions for managing DNS records: https://www.combell.com/en/help/question/how-do-i-manage-dns-records-for-my-domain/