ConvertFlow FAQ

Answers to your most common questions about Convertflow.

Quick, simple, and helpful information at a glance.

What is ConvertFlow?
ConvertFlow is a website conversion optimization tool that helps businesses convert website visitors into customers.
How does ConvertFlow work?
ConvertFlow uses a combination of pop-up forms, personalized messaging, and targeted calls-to-action to engage and convert website visitors.
I am experiencing slow loading times on my ConvertFlow forms. What should I do?
Slow loading times can be caused by heavy images or code on your forms. Try optimizing your images and removing unnecessary code to improve loading times. If the issue persists, please contact ConvertFlow support.
Can I integrate ConvertFlow with my existing CRM?
Yes, ConvertFlow offers integrations with popular CRMs such as HubSpot, Salesforce, and ActiveCampaign. You can find the full list of integrations on the ConvertFlow website.
How do I create a new form on ConvertFlow?
To create a new form, log into your ConvertFlow account and click on the "+New Form" button. You can then choose from a variety of form templates or create a custom form from scratch.
I am getting an error message when trying to publish my form. What should I do?
Please make sure all required fields are filled in and that your form is connected to your CRM or email marketing tool. If the issue persists, reach out to ConvertFlow support for assistance.
Can I add custom code to my ConvertFlow forms?
Yes, ConvertFlow allows you to add custom code to your forms. This can be useful for advanced tracking or adding custom elements to your forms.
How can I track the performance of my ConvertFlow forms?
ConvertFlow offers in-depth analytics and reporting on form performance. You can access this data by clicking on the "Analytics" tab in your ConvertFlow dashboard.
Is ConvertFlow GDPR compliant?
Yes, ConvertFlow is fully compliant with GDPR regulations. The tool allows you to collect consent from website visitors and manage their data privacy preferences.
Can I use ConvertFlow on multiple websites?
Yes, ConvertFlow can be used on multiple websites. You can manage all your websites from one ConvertFlow account.
What is the cost of using ConvertFlow?
ConvertFlow offers a variety of pricing plans starting from $29/month for the basic plan. You can view the detailed pricing and features on the ConvertFlow website.
Is there a free trial for ConvertFlow?
Yes, ConvertFlow offers a 14-day free trial for all its plans. This allows you to test out the features and see if the tool is a good fit for your business.
I accidentally deleted a form on ConvertFlow. Can I recover it?
Yes, you can retrieve deleted forms by going to the "Recycle Bin" in your ConvertFlow dashboard and restoring the form from there.
Can I customize the design of my ConvertFlow forms?
Yes, ConvertFlow offers a drag and drop form builder that allows you to customize the design and layout of your forms.
I am experiencing technical difficulties using ConvertFlow. What should I do?
Please reach out to ConvertFlow support for assistance with any technical issues. They will be happy to help you troubleshoot and resolve the issue.
Is there a limit to the number of forms I can create on ConvertFlow?
No, there is no limit to the number of forms you can create on ConvertFlow. You can create as many forms as you need for your website.
Can I use ConvertFlow on my WordPress website?
Yes, ConvertFlow has a WordPress plugin that makes it easy to integrate forms on your WordPress site.
What type of support does ConvertFlow offer?
ConvertFlow offers 24/7 email support for all its customers. They also have a knowledge base and video tutorials available on their website.
Can I use ConvertFlow on mobile devices?
Yes, ConvertFlow forms are mobile-responsive and can be used on any device.
What happens to my forms if I cancel my ConvertFlow subscription?
If you cancel your ConvertFlow subscription, all your forms will be deactivated and no longer appear on your website. However, your form data will still be accessible in your ConvertFlow dashboard.
Does ConvertFlow offer A/B testing for forms?
Yes, ConvertFlow offers A/B testing for forms, allowing you to test different versions and see which one performs better.
Can I use ConvertFlow on my e-commerce website?
Yes, ConvertFlow can be used on e-commerce websites to increase conversions and drive sales.
Is there a limit to the number of website visitors I can have on ConvertFlow?
No, there is no limit to the number of website visitors you can have on ConvertFlow. The tool can handle high website traffic without any issues.
Can I use my own branding on ConvertFlow forms?
Yes, you can add your own branding and customize the design of your forms to match your brand.
Do I need coding knowledge to use ConvertFlow?
No, ConvertFlow is user-friendly and does not require any coding knowledge. The drag and drop form builder makes it easy to create and customize forms.
Can I cancel my ConvertFlow subscription at any time?
Yes, you can cancel your subscription to ConvertFlow at any time. Your forms will remain active until the end of your current billing cycle.
Is ConvertFlow suitable for all types of businesses?
Yes, ConvertFlow can be used by all types of businesses, from small startups to large enterprises. The tool is designed to help businesses of all sizes improve their website conversions.
I am not receiving email notifications when someone fills out a ConvertFlow form. What could be the issue?
Please make sure your email notification settings are properly configured in your ConvertFlow dashboard. If the issue persists, reach out to ConvertFlow support for assistance.
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