What is Cookiebot?
Cookiebot is a GDPR-compliant cookie consent management solution that helps websites to comply with data privacy regulations.
Why do I need to use Cookiebot?
It is essential to use Cookiebot to ensure your website complies with data privacy regulations, such as GDPR and ePrivacy.
How does Cookiebot work?
Cookiebot scans your website for cookies and other tracking technologies and generates a compliant cookie consent banner. It also provides tools for managing and controlling cookies.
What is a cookie?
A cookie is a small text file that is placed on a user's computer when they visit a website. It is used to collect data about the user's browsing behavior.
What are tracking technologies?
Tracking technologies include cookies, pixels, and other tools used to track user behavior on a website.
How often should I update my Cookiebot configuration?
It is recommended to regularly check and update your Cookiebot configuration, especially when changes are made to your website's cookies and tracking technologies.
What do I do if Cookiebot finds cookies on my website that I don't know about?
If Cookiebot finds unknown cookies on your website, you should investigate their purpose and either add them to your Cookiebot configuration or remove them from your website.
Can Cookiebot automatically block all cookies?
No, Cookiebot does not automatically block cookies. It provides tools for you to control and manage cookies on your website.
What is a GDPR-standard cookie policy?
A GDPR-standard cookie policy outlines how your website uses cookies and tracking technologies, including what data is collected and how it is processed.
How can I generate a GDPR-standard cookie policy using Cookiebot?
After scanning your website, Cookiebot will automatically generate a GDPR-standard cookie policy based on the cookies and tracking technologies found on your site.
What happens if a user does not give consent for cookies on my website?
If a user does not give consent for cookies, Cookiebot will either disable or limit cookies based on your website's configuration.
Can I customize the design of the cookie consent banner?
Yes, Cookiebot offers customization options for the appearance of the cookie consent banner to match your website's design.
I'm seeing an error message saying "No legal basis for processing cookies" in my Cookiebot dashboard. What does it mean?
This error message means that you have not provided a legal basis for processing cookies under GDPR. You need to review your cookie policy and make sure you have a valid legal basis for each cookie.
How do I add a legal basis for processing cookies in Cookiebot?
You can specify the legal basis for processing cookies by going to your Cookiebot dashboard and clicking on the "Legal basis" tab.
What is the "Scan for new cookies" option in Cookiebot?
The "Scan for new cookies" option allows you to scan your website for any new cookies and tracking technologies that have been added since your last scan.
How can I make sure my website is GDPR compliant?
Using Cookiebot is one way to ensure GDPR compliance, but it is also important to review your website's privacy policy and data processing practices.
Can I export a report of all the cookies and tracking technologies used on my website?
Yes, Cookiebot offers a report function that allows you to export a list of all found cookies and tracking technologies on your website.
Do I need to obtain user consent for all cookies?
It depends on the purpose of each cookie. Some cookies may require user consent, while others may be considered strictly necessary and do not require consent.
Can I integrate Cookiebot with my website's content management system (CMS)?
Yes, Cookiebot has plugins and instructions for integrating with various CMS platforms, including WordPress, Shopify, and Magento.
How does Cookiebot handle cookies from third-party services?
Cookiebot handles third-party cookies the same way as first-party cookies, by asking for user consent and providing options for blocking or limiting them.
What is the "User Opt-Out" feature in Cookiebot?
The User Opt-Out feature allows users to manage their cookie preferences and withdraw consent for specific cookies through a browser extension.
Can I use Cookiebot for multiple websites?
Yes, Cookiebot offers packages and pricing for managing multiple websites.
What happens if I don't use Cookiebot on my website?
If you don't use Cookiebot, you will need to manually handle cookie consent and comply with data privacy regulations on your own, which can be time-consuming and potentially lead to compliance errors.
Does Cookiebot offer customer support?
Yes, Cookiebot offers customer support through email and live chat for technical and general questions.
How can I update my billing information for Cookiebot?
You can update your billing information by going to your account settings and selecting the "Billing" tab.
What is the data processing agreement (DPA) in Cookiebot?
A DPA is a legal document between the website owner and Cookiebot, stating how personal data is processed by Cookiebot.
How can I access and download my DPA with Cookiebot?
You can access and download your DPA by going to your account settings and selecting the "Legal" tab.
Does Cookiebot have any integrations with third-party services?
Yes, Cookiebot has integrations with various third-party services, such as Google Analytics and Mailchimp.
How can I request a data privacy impact assessment (DPIA) from Cookiebot?
You can request a DPIA by contacting Cookiebot's support team or by sending an email to [email protected], explaining your request.
Does Cookiebot offer translations for the cookie consent banner?
Yes, Cookiebot offers translations for various languages. You can set your preferred language in your account settings.
