Cosmopolitan FAQ

Answers to your most common questions about Cosmopolitan.

Quick, simple, and helpful information at a glance.

What does the error message "404 Page Not Found" mean when trying to access Cosmopolitan's website?
This error message means that the page you are trying to access is not available. It could be due to a broken link or the page being moved or deleted. Please try refreshing the page or going back to the home page.
How can I fix the issue of not being able to view certain articles on Cosmopolitan's website?
The issue could be due to your browser's settings or an ad blocker. Try disabling your ad blocker or clearing your browser's cache and cookies. If the issue persists, please try accessing the article from a different device or browser.
Why am I receiving a "Server Error" message when trying to subscribe to Cosmopolitan's newsletter?
This could be due to a technical issue on our side. Please try again later or contact our customer service for assistance.
What does the error message "Service Unavailable" mean when trying to access Cosmopolitan's digital edition?
This error message means that our servers are temporarily unable to handle your request. Please try again later or contact our customer service for further assistance.
How can I report a broken link on Cosmopolitan's website?
You can report a broken link by clicking on the "Report a problem" link at the bottom of the page. This will redirect you to a form where you can provide the details of the broken link.
Why am I unable to access Cosmopolitan's digital edition even though I am a subscriber?
This could be due to an issue with your subscription. Please double-check that you are logging in with the correct account and try again. If the issue persists, please contact our customer service for further assistance.
What should I do if I am seeing a "Page cannot be displayed" message when trying to access Cosmopolitan's website?
This could be a temporary issue with our servers. Please try again after a few minutes. If the issue persists, try accessing the website from a different device or browser.
Where can I find the latest issue of Cosmopolitan's magazine?
The latest issue of our magazine can be found on our website or at your local newsstand. You can also subscribe to our digital edition to receive the magazine directly to your device.
Why am I seeing a "Payment Error" message when trying to make a purchase on Cosmopolitan's website?
The payment error could be due to an issue with your payment method or our payment system. Please double-check your payment information and try again. If the issue persists, contact your bank or credit card company for further assistance.
How can I cancel my subscription to Cosmopolitan's newsletter?
You can unsubscribe from our newsletter by clicking on the "Unsubscribe" link at the bottom of the newsletter. You can also contact our customer service for assistance.
Why am I receiving a "Page cannot be loaded" error when trying to access a specific article on Cosmopolitan's website?
This error usually occurs when the page is no longer available or has been moved. Please try accessing the article from our homepage or search for it using our website's search function.
How can I change my shipping address for my Cosmopolitan magazine subscription?
To change your shipping address, please log into your account on our website and update your address under the subscription settings. You can also contact our customer service for assistance.
Why am I having difficulty accessing Cosmopolitan's website from my mobile phone?
This could be due to poor network connectivity or an issue with your device. Please try accessing our website from a different device or when you have a stable internet connection.
How can I report an issue with the quality of the digital images in Cosmopolitan's digital edition?
You can report issues with the quality of digital images by submitting a request through our website's customer service page. Please provide details about the specific issue and we will work to resolve it as soon as possible.
Why am I unable to login to my account on Cosmopolitan's website?
This could be due to a forgotten password or an issue with our website. Please try resetting your password or contact our customer service for assistance.
How can I report an error in a Cosmopolitan article?
You can report any errors in our articles by clicking on the "Report a problem" link at the bottom of the article. This will redirect you to a form where you can provide the details of the error.
Why am I seeing a "Payment Unsuccessful" message when trying to make a purchase on Cosmopolitan's website?
This could be due to an issue with your payment method or our payment system. Please double-check your payment information and try again. If the issue persists, contact your bank or credit card company for further assistance.
How can I request a missing issue of Cosmopolitan magazine?
Please contact our customer service with the details of the missing issue and we will send you a replacement copy as soon as possible.
Why is my subscription to Cosmopolitan's magazine not showing up on my account?
This could be due to an issue with the subscription process or your account. Please contact our customer service for further assistance.
How can I report a technical issue on Cosmopolitan's website?
You can report any technical issues by clicking on the "Report a problem" link at the bottom of the page. This will redirect you to a form where you can provide the details of the issue.
Why am I receiving multiple copies of Cosmopolitan magazine in the mail?
This could be due to a duplicate subscription. Please contact our customer service to check and cancel any duplicate subscriptions.
How can I request a refund for a purchase made on Cosmopolitan's website?
To request a refund, please contact our customer service with your order details and reason for the refund. We will process your request as soon as possible.
Why am I unable to access certain features on Cosmopolitan's website even though I am a subscriber?
This could be due to your subscription level. Please check your subscription details or contact our customer service for further assistance.
How can I find out when my Cosmopolitan subscription is expiring?
You can check your expiration date by logging into your account on our website. You can also contact our customer service for assistance.
Why am I receiving an "Invalid Email" message when trying to create an account on Cosmopolitan's website?
This means that the email address you are trying to use is already associated with an existing account. Please try logging in with that email or use a different email to create a new account.