Craigslist FAQ

Answers to your most common questions about Craigslist.

Quick, simple, and helpful information at a glance.

What should I do if I am unable to log in to my craigslist account?
Make sure you are using the correct login information and try resetting your password. You can also try clearing your browser's cookies and cache.
I cannot see my ad on craigslist. What could be the issue?
Your ad may have been flagged or removed due to violating craigslist's terms of use. You can review the ad guidelines here: https://www.craigslist.org/about/terms.of.use.en.
How can I report a suspicious ad or user on craigslist?
Click on the "prohibited" link at the top of the page to report an ad or use the "flagging" feature to report a user.
Why am I getting an error message saying "Posting can't be completed"?
This could be due to technical issues or an expired posting. Try again later or check the status of your posting in your account's "manage postings" section.
Can I repost an ad that was removed by craigslist?
No, once an ad has been removed by craigslist it cannot be reposted.
How can I edit an existing ad on craigslist?
You can edit your ad by logging into your account and clicking on the "edit" button next to your ad in the "manage postings" section.
Why is my ad not showing up in search results?
This could be due to your ad's location, keyword relevance, or category selection. Make sure you have followed all guidelines for posting and try using different search terms.
Can I include HTML or links in my craigslist ad?
No, craigslist does not allow HTML or links in ad postings.
How do I delete an ad on craigslist?
Log into your account and go to the "manage postings" section. Click on the "delete" button next to the ad you want to remove.
What is the best way to contact a seller on craigslist?
Use the anonymous email relay system provided by craigslist to contact the seller. Do not give out personal contact information until you are sure the seller is legitimate.
Is it safe to buy or sell on craigslist?
It is generally safe to buy or sell on craigslist, but be cautious of potential scams. Always meet in a public place and trust your instincts. Check out craigslist's safety tips here: https://www.craigslist.org/about/safety.
My post is marked as "pending." What does that mean?
A "pending" status means that your ad is being reviewed by craigslist before it is published. This process usually takes a few minutes to a few hours.
How can I avoid getting scammed on craigslist?
Avoid any transactions that involve shipping and always meet in person. Use craigslist's safety tips and be cautious of any requests for personal or financial information.
Why am I not receiving any responses to my ad?
This could be due to your ad not being properly targeted, being flagged, or being removed. Make sure you review the ad guidelines and check the status of your ad in your account.
Can I pay for craigslist ads with a credit card?
No, craigslist only accepts payment through PayPal or cryptocurrency.
Why are all the prices in my search results listed as "$0"?
This could be due to a technical issue or a large number of ads with no price specified. Try refreshing the page or narrowing your search criteria.
Can I move my ad to the top of search results?
No, craigslist does not have an option to feature ads or move them to the top of search results.
How can I cancel a payment for a craigslist ad?
You can cancel a payment by logging into your account and going to the "manage payments" section.
Why am I unable to see images on some craigslist ads?
This could be due to the ad poster's settings or a technical issue. You can try contacting the poster to request images or report the issue to craigslist.
How can I search for specific keywords within ads on craigslist?
Use the search bar at the top of the page and enter your desired keywords. You can also narrow your search by selecting a specific category.
I received an email claiming to be from craigslist asking for personal information. Is this authentic?
No, craigslist will never ask for personal information via email. Do not respond or provide any information and report the email to craigslist.
Can I post the same ad in multiple locations on craigslist?
No, craigslist has a policy against duplicate postings. Your ad should be posted in the most relevant location.
Is there a way to save my search on craigslist?
Yes, you can save searches by clicking on the "save search" button at the top of the search results page.
Why am I being asked to enter a phone number for verification when posting an ad?
Craigslist may request a verification phone number to prevent spam and fraudulent postings.
How can I change my email address associated with my craigslist account?
You can change your email address by logging into your account and going to the "account settings" section.
Why am I getting an error message when trying to post an ad?
This could be due to a technical issue or your ad not following craigslist's guidelines. Try again later or review the ad guidelines before posting.