Cropty FAQ

Answers to your most common questions about Cropty.

Quick, simple, and helpful information at a glance.

What is Cropty?
Cropty is a web-based application that helps users manage their crops and agricultural data.
How do I access Cropty?
You can access Cropty by visiting its website and creating an account.
I forgot my password, how can I reset it?
To reset your password, click on the "Forgot password" link on the login page. You will receive instructions on your registered email to reset your password.
Can I use Cropty on my mobile phone?
Yes, Cropty is compatible with most mobile devices.
How do I add a new crop to my account?
To add a new crop, click on the "Add Crop" button on your dashboard and fill out the required information.
Why am I getting an error message when trying to upload a photo of my crop?
The error message may be due to an issue with your internet connection or the file size of the photo. Please ensure you have a stable internet connection and the photo is not larger than 5MB.
What do I do if I encounter a bug or technical issue on Cropty?
Please report any bugs or technical issues to our customer support team through the "Contact Us" page on our website.
Can I export my crop data from Cropty?
Yes, you can export your crop data in CSV format by going to the "Reports" section and selecting the data you want to export.
How do I delete a crop from my account?
To delete a crop, go to the "Crops" section and click on the delete icon next to the crop you want to remove.
Why can't I view my crop data?
This may be due to a slow internet connection or a temporary server issue. Please try refreshing the page or try again later.
How can I customize the settings on my account?
You can customize your account settings by going to the "Settings" page on your dashboard.
Is my data on Cropty secure?
Yes, Cropty takes necessary measures to ensure the security and privacy of your data. For more information, please refer to our privacy policy.
Can I track my crop's growth progress on Cropty?
Yes, Cropty has a feature that allows you to track and monitor the growth progress of your crops.
How do I add a new farm to my account?
To add a new farm, go to the "Farms" section and click on the "Add Farm" button. Fill out the required information and click "Save" to add the new farm to your account.
How do I delete a farm from my account?
To delete a farm, go to the "Farms" section and click on the delete icon next to the farm you want to remove.
Can I invite other users to access my account on Cropty?
Yes, you can invite other users to access your account by going to the "Users" section and clicking on the "Invite User" button.
What do I do if I enter the wrong data for a crop?
You can edit the data for a crop by going to the "Crops" section and clicking on the crop you want to edit. Make the necessary changes and click "Save."
How do I change my email address on Cropty?
To change your email address, go to the "Settings" page and click on "My Profile." Click on the "Edit" button next to your email and enter the new email address.
Can I view reports on my crop's performance?
Yes, you can view various reports on your crop's performance by going to the "Reports" section.
How do I know when to harvest my crop?
Cropty has a feature that helps you determine the ideal time to harvest your crop based on its growth progress.
Why can't I log into my account?
Please check your login credentials and ensure you are using the correct email and password. If the issue persists, please contact our customer support team.
What is the minimum requirement for using Cropty?
You must have a stable internet connection and a device (computer or mobile phone) with a modern web browser to use Cropty.
How do I cancel my Cropty subscription?
To cancel your subscription, go to the "Subscription" section in your account settings and click on "Cancel Subscription." Follow the instructions to complete the cancellation process.
Can I use Cropty for organic farming?
Yes, you can use Cropty for any type of farming, including organic farming.
Where can I find tutorials or guides on using Cropty?
You can find tutorials and guides on our website or through our customer support team.
Is there a limit to the number of crops I can add to my account?
No, there is no limit to the number of crops you can add to your account on Cropty.
How do I update my billing information?
You can update your billing information by going to the "Billing" section in your account settings and clicking on "Edit." Enter the new information and click "Save."