Crowdfundme FAQ

Answers to your most common questions about Crowdfundme.

Quick, simple, and helpful information at a glance.

What is Crowdfundme?
Crowdfundme is a platform that allows individuals and organizations to raise funds for projects, causes, and ventures.
How do I create a campaign on Crowdfundme?
To create a campaign on Crowdfundme, you need to sign up for an account and then click on the "Start a Campaign" button. Follow the prompts to set up your campaign page and provide all the necessary information.
Can I change the goal amount of my campaign?
Yes, you can change the goal amount of your campaign at any time by editing your campaign page.
What forms of payment are accepted on Crowdfundme?
Crowdfundme accepts payments through major credit cards, PayPal, and bank transfers.
How long does it take to receive funds from a successful campaign?
Typically, it takes 7-14 business days for you to receive funds from a successful campaign. However, it may take longer depending on your chosen payment method.
What is the success fee charged by Crowdfundme?
Crowdfundme charges a success fee of 5% for all successful campaigns.
Can I run multiple campaigns at the same time?
Yes, you can run multiple campaigns simultaneously on Crowdfundme.
What happens if I don't reach my campaign goal?
If you do not reach your campaign goal, you will still receive the funds raised. However, Crowfundme recommends setting a realistic goal to increase the chances of success.
Can I cancel my campaign?
Yes, you can cancel your campaign at any time by going to your campaign dashboard and clicking on the "Cancel" button.
How do I share my campaign on social media?
To share your campaign on social media platforms, go to your campaign page and click on the "Share" button. You will be able to share your campaign on various social media platforms.
What should I do if I encounter an error while using Crowdfundme?
If you encounter an error while using Crowdfundme, first try refreshing the page or clearing your browser's cache. If the error persists, please contact the Crowdfundme support team for assistance.
I'm having trouble logging into my account. What should I do?
If you are having trouble logging into your account, click on the "Forgot Password" link on the login page. Follow the prompts to reset your password.
Can I delete my Crowdfundme account?
Yes, you can delete your Crowdfundme account, but it will also delete all your campaign data and information. Please contact Crowdfundme support for further assistance.
What should I do if my campaign is not visible on Crowdfundme?
If your campaign is not visible on Crowdfundme, double-check to ensure it is active and not hidden. If the issue persists, contact Crowdfundme support for assistance.
Can I offer rewards or perks to my donors?
Yes, you can offer rewards or perks to your donors as a way to thank them for their contributions.
How do I fulfill rewards or perks for my campaign?
To fulfill rewards or perks, go to your campaign dashboard and click on the "Manage Rewards" button. You will be able to track and fulfill rewards for your donors from there.
Can I edit my campaign after it has been launched?
Yes, you can edit your campaign at any time by going to your campaign dashboard and clicking on the "Edit" button.
What should I do if my campaign has been reported?
If your campaign has been reported, a Crowdfundme moderator will review the report and take appropriate action. Please ensure that your campaign follows the Crowdfundme guidelines to prevent reports.
Can I donate to my own campaign?
Yes, you can donate to your own campaign but note that your contribution will still be subject to the Crowdfundme success fee.
How do I withdraw funds from my campaign?
To withdraw funds from your campaign, go to your campaign dashboard and click on the "Withdraw Funds" button. You will be prompted to provide your preferred payment method.
What happens if my donor's payment is declined?
If a donor's payment is declined, Crowdfundme will attempt to resolve the issue and notify you and the donor of any updates.
Can I offer refunds to my donors?
Yes, you can offer refunds to your donors, but it is your responsibility to fulfill any commitments made to the donors.
What if my campaign violates the terms of use on Crowdfundme?
If your campaign violates the terms of use on Crowdfundme, it will be subject to review and could potentially be removed from the platform.
Can I embed a video on my campaign page?
Yes, you can embed a video on your campaign page to help showcase your project or cause.
How do I change the featured image for my campaign?
To change your campaign's featured image, go to your campaign dashboard and click on the "Change Featured Image" button.
What should I do if I receive inappropriate comments or messages on my campaign?
If you receive inappropriate comments or messages on your campaign, you can delete them or report them to Crowdfundme support for assistance.
Can I download a list of my donors?
Yes, you can download a list of your donors from your campaign dashboard by clicking on the "Export Donor List" button.
How do I access the funds raised on my campaign?
You can access the funds raised on your campaign from your Crowdfundme account by clicking on the "Withdraw Funds" button on your campaign dashboard.
Where can I find tips and resources on running a successful campaign?
You can find tips and resources on running a successful campaign on the Crowdfundme blog and resource section (https://www.crowdfundme.com/resources). You can also reach out to the Crowdfundme community for advice and support.