CrowdStreet FAQ

Answers to your most common questions about CrowdStreet.

Quick, simple, and helpful information at a glance.

What is CrowdStreet?
CrowdStreet is a real estate investment platform that allows individuals to invest in commercial real estate projects.
How do I sign up for CrowdStreet?
To sign up for CrowdStreet, go to the website and click on the "Sign Up" button at the top right corner of the page. Follow the prompts to create an account.
What types of real estate projects can I invest in through CrowdStreet?
CrowdStreet offers a variety of commercial real estate investment opportunities, including office buildings, retail properties, and multi-family residential units.
How much money do I need to invest in a CrowdStreet project?
The minimum investment amount for a CrowdStreet project is typically $25,000, but it can vary depending on the specific project.
Can I invest in CrowdStreet if I am not an accredited investor?
Yes, CrowdStreet offers investment options for both accredited and non-accredited investors.
How do I research the available projects on CrowdStreet?
You can browse and research projects on CrowdStreet by clicking on the "Investments" tab on the website. You can also filter the projects by location, asset type, and return expectations.
How do I make a payment for my investment on CrowdStreet?
You can make a payment for your investment through electronic funds transfer (ACH) or wire transfer.
What happens if the project I invested in does not meet its funding goal?
If a project does not meet its funding goal, the investment funds will be returned to you within 5-10 business days.
How long does it take to receive returns on my investment through CrowdStreet?
The length of time it takes to receive returns on your investment can vary depending on the specific project. It is important to read the project offering documents carefully to understand the expected timeline for returns.
What happens if a project on CrowdStreet does not perform as expected?
CrowdStreet has a team of experienced real estate professionals who carefully vet and manage each project. However, as with any investment, there is always a risk of underperformance. It is important to thoroughly research and understand the potential risks before making an investment.
Can I sell my investment on CrowdStreet?
Most projects on CrowdStreet have a set holding period before investors can sell their shares. However, investors do have the option to sell their shares during certain periods, typically after the initial holding period.
What happens if I need to withdraw my investment before the holding period is over?
CrowdStreet has a secondary marketplace where investors can potentially list their shares for sale. However, there is no guarantee that a buyer will be found.
Can I invest in multiple projects on CrowdStreet?
Yes, you can invest in multiple projects on CrowdStreet as long as you meet the minimum investment requirement for each project.
Can I track my investments and returns on CrowdStreet?
Yes, you can track your investments and overall performance through your CrowdStreet account.
Is my personal information and investment data secure on CrowdStreet?
CrowdStreet uses encryption and security protocols to protect all personal information and investment data.
I am having trouble logging into my CrowdStreet account. What should I do?
First, try resetting your password. If that does not work, contact CrowdStreet customer support for further assistance.
I am not receiving project updates or emails from CrowdStreet. What should I do?
Check your spam or junk folder to make sure the emails are not being filtered there. If you are still not receiving updates or emails, contact CrowdStreet customer support.
I am getting error messages when trying to invest or access my account on CrowdStreet. What should I do?
First, try clearing your browser's cache and cookies. If the issue persists, contact CrowdStreet customer support for further troubleshooting.
How do I change my password on CrowdStreet?
To change your password, log into your CrowdStreet account, go to your profile settings, and click on the "Change Password" option.
Can I invest through my self-directed IRA or 401(k) on CrowdStreet?
Yes, CrowdStreet offers investment options for retirement accounts. However, it is important to consult with your financial advisor or custodian before making any investments through your retirement account.
Is there a fee to invest on CrowdStreet?
There are no fees to invest on CrowdStreet, but investors may be responsible for certain fees associated with the project, such as legal fees or property management fees.
Can international investors use CrowdStreet?
Currently, only US residents can invest on CrowdStreet.
How does CrowdStreet select which projects to offer on the platform?
CrowdStreet has a team of experienced real estate professionals who carefully vet and select projects to offer on the platform.
Are there any opportunities for me to ask questions about a specific project before investing?
Yes, CrowdStreet hosts live webinars and Q&A sessions with project sponsors for investors to ask questions and get more information about each project.
Is there a limit to the number of investments I can make on CrowdStreet?
There is no limit to the number of investments you can make, as long as you meet the minimum investment requirements for each project.
Where can I find more information about the potential risks associated with real estate investing on CrowdStreet?
You can find information about potential risks in the project offering documents and on the Risk page on the CrowdStreet website.