What is CryptoCompare?
CryptoCompare is a cryptocurrency platform that provides real-time and historical data on digital assets, exchanges, and mining.
What does the error message "Invalid API Key" mean?
This error message means that the API Key used for authentication is either incorrect or has expired. Make sure to use a valid and up-to-date API Key.
Why am I getting the error message "Unavailable Data"?
This error message means that the data for the requested cryptocurrency is currently unavailable. This could be due to maintenance or technical issues on the exchange.
How do I get real-time price data for a specific cryptocurrency?
You can use the "Price" endpoint in our API to get the real-time price data for any cryptocurrency. Refer to our API documentation for further instructions.
Why am I seeing "NaN" or "Null" values in my data?
This could be due to missing or invalid data in the source site. Please check the source and if the issue persists, let us know so we can investigate.
How can I see price data for multiple cryptocurrencies?
You can use the "Price Multi" endpoint in our API to get real-time price data for multiple cryptocurrencies at once. Refer to our API documentation for further instructions.
What is the difference between "Streaming" and "Snapshot" data?
Streaming data provides a constant and live stream of data, while Snapshot data captures a specific moment in time. Please refer to our API documentation for more details.
Why am I not seeing the correct exchange rates for my fiat currency?
This could be due to differences in exchange rates among different platforms. Make sure to use our "Conversion" endpoint in the API for accurate conversion rates.
How do I find out the market cap of a specific cryptocurrency?
You can use the "Coin Snapshot" endpoint in our API to retrieve market cap, as well as other essential data, for a specific cryptocurrency. Refer to our API documentation for further instructions.
What does the error message "No data found" mean?
This error message means that the data for the requested cryptocurrency or exchange is not available. Please check if the data is valid and try again.
How do I get historical price data for a specific cryptocurrency?
You can use the "Historical Daily" endpoint in our API to retrieve historical price data for a specific cryptocurrency. Refer to our API documentation for further instructions.
Why am I seeing incorrect price data?
This could be due to discrepancies in data among different exchanges and platforms. We do our best to provide accurate data but if you spot an error, please let us know.
How do I get exchange rate data for a specific cryptocurrency pair?
You can use the "Exchange Rate" endpoint in our API to retrieve exchange rate data for a specific cryptocurrency pair. Refer to our API documentation for further instructions.
Why am I getting an "Out of API Calls" error?
This error means that the daily limit for API calls has been reached. You can upgrade your plan or wait for the limit to reset the following day.
How do I get volume data for a specific cryptocurrency?
You can use the "Total Volume" endpoint in our API to retrieve volume data for a specific cryptocurrency. Refer to our API documentation for further instructions.
Why is the Bitcoin price listed in a different fiat currency?
Our platform allows users to view prices in different fiat currencies. You can change the displayed currency by clicking on the currency icon in the top right corner of the page.
Can I view data on mobile devices?
Yes, our website is mobile-friendly, and our API can be integrated into mobile applications. We also have a mobile app available for download.
How do I get data for a specific exchange?
You can use the "Exchange" endpoint in our API to retrieve data for a specific exchange. Refer to our API documentation for further instructions.
Why am I seeing a "Bad Symbol Parameter" error?
This error means that the symbol parameter used in the API call is invalid or not recognized. Please make sure to use valid and supported symbols.
How often is the data on your platform updated?
The data on our platform is updated in real-time for most sections. However, some data, such as historical data, may be delayed due to differing update frequencies among sources.
Can I contribute to CryptoCompare's data?
Yes, we have a multi-tier contributor system where users can submit data and be rewarded for contributions. Refer to our website for more information on how to become a contributor.
Why am I seeing the error "Cryptocurrency not found"?
This error means that the requested cryptocurrency is not listed or supported on our platform. Please check our list of supported cryptocurrencies or let us know if you think there is an error.
How do I report an issue with data or the platform?
You can contact our support team through our website or email us at [email protected] with details of the issue, and we will address it as soon as possible.
Why am I getting a "Forbidden API" error?
This error means that the API Key used for authentication does not have the proper permissions to access the requested data. Please check your API Key settings.
Can I use CryptoCompare data for commercial purposes?
Yes, our data can be used for commercial purposes, but please make sure to comply with our Terms of Use and attribute the data to CryptoCompare. Refer to our website for further details.
