What is Cyclr and how does it work?
Cyclr is an integration platform that connects multiple applications and automates data transfer and processing between them. It uses pre-built connectors and customizable workflows to facilitate integration.
Why am I getting an "Invalid API Key" error message?
This error typically occurs when the API key entered in your Cyclr account is incorrect or has expired. Make sure you are using the correct API key, and if necessary, generate a new one.
How do I find my API key in Cyclr?
API keys can be found in the "API Keys" section under "Integrations" in your Cyclr account.
I received an "Account Not Found" error. What does it mean?
This error means that the Cyclr account you are trying to access does not exist. Make sure you are entering the correct account name and password.
I'm getting a "Connection Timeout" error. How can I fix it?
This error indicates that Cyclr was unable to connect with the API endpoint of the application you are trying to integrate. Check your internet connection and the API endpoint URL to ensure they are both functional.
What is the maximum number of API requests allowed per day?
The maximum number of API requests allowed per day varies depending on the Cyclr plan you are subscribed to. Please refer to your plan details or contact support for more information.
Can I customize the frequency of data sync between applications?
Yes, you can customize the sync frequency of your data transfers in Cyclr using the scheduler feature. This allows you to choose the specific time and date for your data to be transferred.
I'm experiencing slow performance in Cyclr, what can I do?
Slow performance in Cyclr could be due to various factors such as low internet connectivity, large amounts of data being processed, or issues with the API endpoint. Try checking your internet connection and the API endpoint URL, as well as optimizing your workflows.
Why is the connector for the application I want to integrate not available in Cyclr?
Cyclr regularly adds new connectors to its platform, but not all applications may be available. You can request a new connector through our support team, and we will try our best to add it to our list.
Does Cyclr support multi-factor authentication?
Yes, Cyclr supports multi-factor authentication for added security. You can enable this feature in your Cyclr account under "Security" settings.
How does Cyclr ensure data security and privacy?
Cyclr uses secure protocols to transfer data between applications and implements security measures such as encryption and access control to protect data. You can learn more about our data security and privacy policies on our website.
I'm getting an "Authentication Failed" error. What should I do?
This error typically occurs when the credentials entered for the application you are trying to integrate are incorrect. Make sure you have entered the correct username and password.
Can I share my Cyclr account with other team members?
Yes, you can add team members to your Cyclr account and assign them different access levels and permissions.
How can I get support for a specific issue in Cyclr?
You can contact Cyclr's support team through the "Support" section in your account or by emailing [email protected].
What happens if I reach my API request limit?
If you exceed your API request limit, you will receive an "API Rate Limit Exceeded" error message. You may need to upgrade your Cyclr plan or wait until the next day for the limit to reset.
Can I pause or stop a workflow execution in Cyclr?
Yes, you can pause or stop a workflow execution at any time by clicking on the "Pause Execution" or "Stop Execution" buttons in your account.
How often does Cyclr back up data?
Cyclr performs daily backups of all data stored in our system.
I'm receiving an "Unauthorized Access" error. What does it mean?
This error indicates that the account you are trying to access is not authorized to perform the requested action. Make sure you have the necessary permissions and try again.
Can I undo changes made in a workflow?
No, you cannot undo changes made in a workflow. Make sure to save any changes or create a copy of the workflow before making changes.
Why am I getting an "Empty Dataset" error when trying to extract data?
This error means that the dataset you are trying to extract data from is empty. Make sure the dataset has data before attempting to extract it.
Does Cyclr provide a sandbox environment for testing?
Yes, Cyclr offers a sandbox environment for testing workflows and integrations before implementing them in your live account.
Are there any limitations on the number of workflows I can create in Cyclr?
The number of workflows you can create in Cyclr depends on your subscription plan. Please refer to your plan details for more information.
How do I delete a workflow in Cyclr?
To delete a workflow, go to "Workflow Editor" and click on the "Delete" option next to the workflow you want to delete.
I received an "Internal Server Error." What should I do?
This error is usually caused by an issue on Cyclr's end. Please try again after some time, and if the error persists, contact our support team for assistance.
Can I test my workflow before deploying it to my live account?
Yes, you can test your workflow by using the "Test" feature in the Workflow editor. This allows you to run the workflow using test data to check for any errors or issues.
How can I upgrade or change my Cyclr subscription plan?
You can upgrade or change your Cyclr subscription plan by contacting our support team or upgrading through your account's "Plan" settings.
How do I reset my Cyclr password?
To reset your Cyclr password, click on the "Forgot Password" link on the login page and follow the instructions.
Does Cyclr offer any training or tutorials?
Yes, Cyclr offers training sessions and tutorials to help users learn and make the most out of the platform. You can refer to our "Knowledge Base" or contact support for more information.
