What is Dashlane?
Dashlane is a password management tool that securely stores and autofills your passwords and personal information.
How can I create a Dashlane account?
You can create a Dashlane account by downloading the Dashlane app or using the web version and following the prompts to sign up.
Is Dashlane free?
Dashlane offers both a free and a premium version with more features. The free version has some limitations and the premium version requires a subscription fee.
Why can't I log into my Dashlane account?
There may be a few reasons why you are unable to log into your Dashlane account, such as entering the wrong email or password, or having a connectivity issue. You can try resetting your password or restarting your device.
How can I add a new password to Dashlane?
You can add a new password by clicking on the "+" button in your Dashlane app or extension and filling out the necessary information.
Can Dashlane generate strong passwords for me?
Yes, Dashlane can generate strong and unique passwords for you, making it easier to keep your accounts secure.
What if I forget my Dashlane master password?
Unfortunately, if you forget your master password, you will not be able to access your Dashlane data as it is encrypted and cannot be recovered. However, you can always reset your account and start over.
Why am I seeing an "Invalid credentials" error message?
This error message means that the email or password you entered for your Dashlane account is incorrect. Try resetting your password or verify that you are using the correct email.
How do I update my Dashlane app/extension?
You can update your Dashlane app or extension through your device's respective app store or by visiting the Dashlane website.
Is my data safe with Dashlane?
Yes, Dashlane uses strong encryption to protect your data and follows strict security practices to ensure the safety of your information.
What do I do if I accidentally delete a password or secure note on Dashlane?
If you have a premium account, you can go to the "Deleted Items" folder and restore the deleted item. Otherwise, you will not be able to retrieve the data.
How can I change my master password?
You can change your master password by going to the "Security" tab in your Dashlane app or extension and clicking on "Change Master Password."
Is it possible to use Dashlane on multiple devices?
Yes, you can use Dashlane on multiple devices by logging into your account on each device.
Why is my autofill not working on certain websites?
This may happen if the website has a complex login process or if the fields are not properly labeled for autofill. You can manually add the login information to Dashlane or contact the website's support for assistance.
How can I enable two-factor authentication for my Dashlane account?
You can enable two-factor authentication by going to the "Security" tab in your Dashlane app or extension and clicking on "Enable" next to Two-Factor Authentication.
Can I share my passwords and secure notes with others using Dashlane?
Yes, Dashlane offers a secure sharing feature that allows you to share specific passwords or notes with trusted individuals.
Is there a way to organize my passwords in Dashlane?
Yes, you can create folders and categories to organize your passwords in Dashlane for easier access.
Why am I seeing a "Connection error" message?
This error message usually occurs when there is an issue with your internet connection or if there is a server outage. Try restarting your device or contacting Dashlane support for further assistance.
What should I do if I see a "Syncing problem" message?
This error message may appear if there is a problem with syncing your data between devices. Make sure you have a stable internet connection and try again.
How can I add a credit card to Dashlane?
You can add a credit card by clicking on the "+" button in your Dashlane app or extension and filling out the necessary information.
Is it possible to access my Dashlane data offline?
No, Dashlane requires an internet connection to access and sync your data.
Why do I need a strong master password for Dashlane?
Your master password is the key to unlocking all of your sensitive data in Dashlane, so it needs to be strong to ensure the security of your information.
How can I add my own passwords to Dashlane?
You can manually add your own passwords by clicking on the "+" button in your Dashlane app or extension and filling out the necessary information.
Is there a way to download all of my passwords from Dashlane?
No, for security reasons, Dashlane does not offer a bulk download option for your passwords.
Can I use Dashlane on my mobile device?
Yes, Dashlane has a mobile app for both iOS and Android devices.
Why am I seeing duplicate entries in my Dashlane account?
Duplicate entries can occur if you have imported data from other password managers or have manually added the same information twice. You can use the "Merge Duplicates" feature in Dashlane to clean up your data.
