Datagouv.fr FAQ

Answers to your most common questions about Data-gouv.

Quick, simple, and helpful information at a glance.

What does "Data not found" mean?
"Data not found" means that the requested information or data could not be located. It could be due to a variety of reasons, including the data being removed or inaccessible.
How do I know if my data request has been received?
You should receive a confirmation email confirming that your data request has been received. If you don't receive this email, please check your spam folder and make sure you entered the correct email address.
Why is my data request taking so long?
The processing time for data requests can vary depending on various factors such as the size and complexity of the data, the number of requests currently being processed, and the availability of resources. Additionally, data may need to undergo verification and sanitization before it can be shared with users.
What should I do if I receive an error message while accessing data?
If you receive an error message while accessing data, try refreshing the page or clearing your browser's cache. If the issue persists, you can contact the Data Gouv support team for assistance.
What is a "bad gateway" error?
A "bad gateway" error occurs when the server acting as a gateway or proxy is unable to fulfill the request. This can be due to issues with the server or network connections.
How do I report a problem or bug on the Data Gouv platform?
You can report a problem or bug by clicking the "Report a problem" link at the bottom of the website. This will direct you to a form where you can provide details of the issue you are experiencing.
Why is my dataset not appearing in search results?
If your dataset is not appearing in search results, make sure you have properly tagged and categorized the dataset. Also, check if the dataset is set to "public" visibility and has been published.
How can I delete a dataset on Data Gouv?
To delete a dataset, go to the dataset's page and click on "Edit". Then, click on "Delete dataset" in the dropdown menu. Please note that this action is permanent and cannot be undone.
I accidentally deleted my dataset, is there a way to recover it?
Unfortunately, once a dataset is deleted, it cannot be recovered. You will need to re-upload the dataset and its associated files if desired.
What is the maximum size limit for uploading datasets on Data Gouv?
The maximum file size limit for datasets on Data Gouv is 10GB. If your file is larger than this size, it will need to be split into smaller files or uploaded to a different platform.
Can I edit my datasets after they have been published?
Yes, you can edit your datasets after they have been published. Simply go to the dataset's page and click on "Edit" to make any necessary changes.
Why is my dataset still in draft mode after publishing?
If your dataset is still in draft mode after publishing, it means that it did not meet the platform's publishing criteria. Check for any missing information or incorrect formatting and make the necessary changes to publish the dataset.
How do I download a dataset from Data Gouv?
To download a dataset from Data Gouv, go to its page and click on the "Download" button. This will provide you with download options such as choosing the file format and size.
Can I share my datasets with a private group of users?
Yes, you can share your datasets with a private group of users by inviting them to join the group. Once they have accepted the invitation, you can grant them access to your dataset.
Why am I unable to access a dataset even though I have been granted permission?
If you are unable to access a dataset even though you have been granted permission, it could be due to an error or issue with the permissions. You can try reaching out to the dataset owner for assistance.
What is the difference between a dataset and a resource on Data Gouv?
A dataset on Data Gouv is a collection of related data, while a resource is a specific file or component of that dataset.
How do I update the information or metadata for my dataset?
To update the information or metadata for your dataset, go to its page and click on "Edit". This will allow you to make any changes to the description, tags, categories, or other information.
What is a data package in Data Gouv?
A data package in Data Gouv is a standardized way of organizing and sharing data. It includes information about the dataset such as its name, files, and metadata.
Why is my dataset not showing up on my organization's page?
If your dataset is not showing up on your organization's page, make sure it has been published under the organization's profile. You can also check if the organization's page has been recently updated to reflect any new datasets.
Can I collaborate on a dataset with other users on Data Gouv?
Yes, you can collaborate on a dataset with other users by inviting them to join the dataset's group. This allows them to make edits and updates to the dataset.
How do I change the visibility of my dataset?
To change the visibility of your dataset, go to its page and click on "Edit". Then, under the "Privacy settings" section, you can choose the desired visibility option (public, private, or limited).
How do I request access to a private dataset?
To request access to a private dataset, go to its page and click on "Request access". This will notify the dataset owner, who can then grant you permission to access the dataset.
What is a DOI and how can I add it to my dataset on Data Gouv?
A DOI (Digital Object Identifier) is a unique identifier assigned to a digital object. To add a DOI to your dataset on Data Gouv, edit the dataset's metadata by clicking on "Edit" and fill in the "DOI" field.
Can I upload a dataset from another platform to Data Gouv?
Yes, you can upload a dataset from another platform to Data Gouv by using the "Import" function. This allows you to select a dataset from another source and upload it to Data Gouv.
Why am I unable to download a dataset?
If you are unable to download a dataset, it could be due to the dataset being removed or made private by the owner. You can try contacting the dataset owner for further information and assistance.
How do I subscribe to receive updates on a specific dataset?
To subscribe to receive updates on a specific dataset, go to its page and click on "Subscribe". This will allow you to receive notifications and updates when the dataset is modified or new information is added.
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