Delivery Dodo FAQ

Answers to your most common questions about Deliverydodo.

Quick, simple, and helpful information at a glance.

What is deliverydodo?
Deliverydodo is an online platform that helps connect customers with local delivery providers for fast and reliable delivery services.
How does deliverydodo work?
Customers can place a delivery request on deliverydodo and local delivery providers can bid on the job. The customer can then choose the best bid and arrange for the delivery.
I am having trouble signing up for deliverydodo, what should I do?
If you are having trouble signing up for deliverydodo, please ensure that you have entered all required fields correctly. If you continue to experience difficulties, you can contact our customer support team for assistance.
Can I use deliverydodo to ship internationally?
No, deliverydodo currently only offers local delivery services within the same country.
How long does it take for a deliverydodo provider to respond to my delivery request?
The response time may vary depending on the availability of providers in your area, but typically a provider will respond within 24 hours.
What happens if my deliverydodo provider does not show up for the scheduled delivery?
In the rare instance that a provider does not show up for a scheduled delivery, please contact our customer support team immediately so we can assist in finding a replacement provider.
Can I cancel a delivery request on deliverydodo?
Yes, you can cancel a delivery request at any time before a provider has been assigned to the job. However, please note that repeated cancellations may affect your account's standing on the platform.
I am experiencing technical difficulties with deliverydodo, what should I do?
If you are experiencing technical difficulties with deliverydodo, please try refreshing the page or clearing your browser's cache. If the issue persists, please contact our customer support team for further assistance.
How do I track my delivery on deliverydodo?
Once a provider has been assigned to your delivery, you will receive a tracking number that you can use to track the progress of your delivery.
My delivery from deliverydodo has been delayed, what can I do?
If your delivery has been delayed, please contact the provider directly through the messaging feature on deliverydodo. If you are unable to resolve the issue with the provider, you can reach out to our customer support team for assistance.
How do I pay for my delivery on deliverydodo?
Payment for deliveries on deliverydodo is typically made directly to the provider. Some providers may offer the option to pay through deliverydodo's secure payment system.
I am not satisfied with the delivery service I received from deliverydodo, what can I do?
If you are not satisfied with the delivery service you received, please contact our customer support team with details of the issue. We will do our best to resolve the issue and ensure a positive experience for all our customers.
Can I leave a review for my delivery provider on deliverydodo?
Yes, you can leave a review for your delivery provider on their profile page on deliverydodo. Your feedback is valuable in maintaining the quality of our services.
I am having trouble tracking my delivery on deliverydodo, what should I do?
If you are having trouble tracking your delivery, please contact your delivery provider directly for an update on the status of your delivery.
How do I become a delivery provider on deliverydodo?
You can sign up to become a delivery provider on deliverydodo by filling out the registration form on our website. Please note that we have strict requirements for our providers to ensure quality service for our customers.
I forgot my password for deliverydodo, how can I reset it?
To reset your password, click on the "Forgot Password" link on the login page and follow the instructions provided. You will receive an email with further instructions on how to reset your password.
Is there a fee for using deliverydodo?
No, there is no fee for using deliverydodo. Our platform is completely free for customers and providers.
Is my personal information safe on deliverydodo?
Yes, we take the security of our users' personal information very seriously. We have strict security measures in place to protect your data.
I am having trouble uploading documents on deliverydodo, what should I do?
If you are having trouble uploading documents on deliverydodo, please ensure that the file size is within the allowed limits and that the file is in a supported format. If the issue persists, please contact our customer support team for assistance.
How can I contact deliverydodo's customer support team?
You can contact our customer support team by sending us a message through the "Contact Us" page on our website or by emailing us at [email protected].
How can I update my deliverydodo account information?
You can update your account information, including your contact information and password, by going to your account settings on deliverydodo.
I am not receiving any email notifications from deliverydodo, how can I fix this?
Please check your spam or junk mail folder to ensure the emails are not being filtered out. If you are still not receiving email notifications, please contact our customer support team for further assistance.
Can I change the delivery address after I have already placed a delivery request on deliverydodo?
It is not recommended to change the delivery address after a request has already been placed. If you need to make a change, please contact your provider as soon as possible.
I accidentally placed a duplicate delivery request on deliverydodo, how can I cancel one of them?
Please contact our customer support team for assistance in canceling the duplicate request.
How can I ensure that my package is protected during the delivery process?
Some providers on deliverydodo may offer insurance for your package at an additional cost. You can also discuss packaging and handling instructions with your provider for extra protection.
My deliverydodo account has been suspended, what can I do?
If your deliverydodo account has been suspended, please contact our customer support team for more information on why the suspension occurred and how to resolve it.
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