Answers to your most common questions about DHL Express.
Quick, simple, and helpful information at a glance.
What is the estimated delivery time for my package?
The estimated delivery time for your package depends on the shipping option you chose at the time of booking.
How do I track my shipment?
You can track your shipment by using the tracking number provided to you when you booked your shipment. Simply enter the tracking number on our website or mobile app to get real-time updates on your package's location.
What should I do if my package is damaged or lost during transit?
If your package is damaged or lost during transit, please contact our customer service team as soon as possible. We have a process in place to handle such situations and will assist you in filing a claim and resolving the issue.