What is Diffbot?
Diffbot is an AI-powered web scraper and data extraction tool.
Why am I receiving a "403 Forbidden" error when using Diffbot?
This error can occur if the website owner has blocked or restricted access to their site for automated tools like Diffbot. You may need to adjust your settings or reach out to the website owner for permission.
What is the difference between the free and paid versions of Diffbot?
The free version of Diffbot has limited functionality and usage, while the paid version offers more features, scalability, and customization options.
Can I use Diffbot to scrape websites with login requirements?
Yes, Diffbot has a feature that allows users to log in and scrape password-protected websites.
Why is Diffbot returning incomplete or incorrect data?
This could be due to changes in the website structure or content. Try adjusting your settings or contacting support for assistance.
How can I extract images or PDFs using Diffbot?
Diffbot offers a feature specifically for extracting media from websites. Follow the instructions here for extracting images, and here for extracting PDFs.
Is Diffbot capable of extracting data from multiple pages on a website?
Yes, Diffbot offers a feature that allows for crawling and scraping data from multiple pages on a website.
Can I use Diffbot to extract data from a specific section of a website?
Yes, Diffbot offers the ability to specify the exact sections of a website you want to extract data from, known as "Custom Selectors."
How can I schedule Diffbot to run at a specific time?
Diffbot offers a scheduling feature that allows you to specify a daily, weekly, or monthly schedule for data extraction.
Does Diffbot have an API?
Yes, Diffbot has an API that allows for programmatic use and integration with other tools and platforms.
Is Diffbot compatible with all languages and character sets?
Yes, Diffbot supports all languages and character sets, including non-Latin characters.
Why am I receiving a "404 Not Found" error when using Diffbot?
This error can occur if the webpage or resource you are trying to access does not exist or has been moved or deleted.
How accurate is the data extracted by Diffbot?
Diffbot claims to have a 98% accuracy rate in extracting data.
Can I extract data from multiple websites simultaneously using Diffbot?
Yes, Diffbot has a feature that allows users to scrape data from multiple websites at the same time.
Does Diffbot have a limit on the number of web pages it can crawl and scrape?
The paid version of Diffbot offers unlimited crawls and scrapes, while the free version has a limit of 10,000 monthly crawls.
How can I make sure I am not violating any terms of service when using Diffbot?
It is important to make sure you have permission to scrape a website before using Diffbot. Review the website's terms of service or reach out to the website owner for permission.
Can I use Diffbot to scrape data from websites with complex JavaScript?
Yes, Diffbot has a JavaScript rendering feature that can handle dynamic and complex websites.
How can I upgrade my Diffbot plan?
You can upgrade your Diffbot plan on your account's billing page or by contacting Diffbot support.
Does Diffbot offer customer support?
Yes, Diffbot offers customer support through email, live chat, and a help center with articles and resources.
Is Diffbot GDPR compliant?
Yes, Diffbot is GDPR compliant and follows all data privacy regulations.
Can I extract data from a website that is protected by a CAPTCHA?
Diffbot is unable to bypass CAPTCHAs, so you will need to manually solve the CAPTCHA or find an alternative solution.
Why am I receiving a "503 Service Unavailable" error when using Diffbot?
This error can occur if there is an issue with the website itself, or if the website is experiencing a high volume of traffic.
How does Diffbot handle website updates or changes?
Diffbot regularly updates and adjusts its algorithms to adapt to changes in website structure or content.
Is Diffbot suitable for non-technical users?
While some technical knowledge may be helpful, Diffbot offers a user-friendly interface and resources to make it accessible for non-technical users.
Can I cancel my Diffbot subscription at any time?
Yes, you can cancel your Diffbot subscription at any time by accessing your account's billing settings.
How quickly can I access my extracted data?
This depends on the size of your extraction and your plan. Paid plans usually have faster processing times than the free version.
