What is Digicert?
Digicert is a company that provides digital certificates and encryption to secure online communication and data.
How do I install a Digicert certificate on my website?
The installation process varies depending on your web server and platform. Digicert provides detailed instructions and support for specific installations on their website.
Can I use a Digicert certificate on multiple domains?
Yes, Digicert offers multi-domain or wildcard certificates that can be used on multiple domains.
Why am I getting a "Certificate Not Trusted" error?
This error means that the certificate is not recognized by the browser or operating system as a trusted certificate authority. Check that the certificate is valid and issued by a trusted CA.
How can I renew my Digicert certificate?
You can renew your certificate by following the instructions provided on the Digicert website or through your account portal.
What is the validation process for a Digicert certificate?
The validation process involves verifying the organization's information and ownership of the domain for which the certificate is requested. This is to ensure the security of online transactions.
Can I transfer my Digicert certificate to a different server?
Yes, you can transfer your certificate to a different server by reissuing the certificate and following the installation instructions for the new server.
I am receiving a "private key missing" error. What does this mean?
This error means that the private key associated with the certificate is missing or not recognized. Follow the instructions on the Digicert website to troubleshoot or reissue the certificate.
Why is my Digicert Certificate Revocation Status showing "Unknown"?
The certificate revocation status may show as "Unknown" if the Certificate Revocation List (CRL) or Online Certificate Status Protocol (OCSP) is not properly configured on the server. Refer to the Digicert support page for instructions on how to fix this issue.
What is a SAN (Subject Alternative Name)?
A SAN is an additional field in a digital certificate that allows it to secure multiple domains, subdomains, or IP addresses.
How long does it take for a Digicert certificate to be issued?
The issuance time can vary depending on the type of certificate and the validation process. Generally, it takes a few days to a week for a certificate to be issued.
I am getting a "domain name mismatch" error with my Digicert certificate. What does this mean?
This error means that the domain name on the certificate does not match the domain of the website being accessed. Make sure the correct certificate is installed and configured on the server.
Can I obtain a refund for my Digicert certificate?
Digicert offers a 30-day money-back guarantee for their certificates. Contact their customer support for further assistance with refunds.
I am receiving a "expired certificate" error. What should I do?
This error means that the certificate has passed its validity period. Contact Digicert support or reissue your certificate to obtain a new one.
What is the difference between a single-domain certificate and a multi-domain certificate?
A single-domain certificate can only secure one domain, while a multi-domain certificate can secure multiple domains or subdomains.
How secure are Digicert certificates?
Digicert certificates are industry-standard and use strong encryption to secure online communication and data.
Does Digicert offer 24/7 customer support?
Yes, Digicert provides 24/7 customer support through phone, email, and live chat.
Why do I need a Digicert certificate for my website?
A Digicert certificate ensures secure communication between the user's browser and the website, protecting sensitive information from being intercepted or hacked.
I have lost my private key. What should I do?
Unfortunately, Digicert cannot recover a lost private key. You will need to reissue the certificate and generate a new private key.
How do I check the expiry date of my Digicert certificate?
You can check the expiry date of your certificate by viewing its details in the certificate store on your server.
What is the difference between a Digicert certificate and a self-signed certificate?
A Digicert certificate is issued and verified by a trusted Certificate Authority, whereas a self-signed certificate is generated by the website owner and not verified by a trusted third party.
How do I reissue my Digicert certificate?
You can reissue your certificate through your Digicert account portal or by contacting customer support.
Can I use a Digicert certificate on my email server?
Yes, Digicert offers email server certificates for securing email communication.
My browser is showing a "connection not private" error with my Digicert certificate. What does this mean?
This error means that the website's certificate is not properly configured or has expired. Contact Digicert support or reissue the certificate to fix the issue.
Is it possible to have overlapping certificates with Digicert?
Yes, Digicert allows overlapping certificates, but it is important to manage them carefully to avoid any issues.
I am getting an "invalid certificate authority" error. What does this mean?
This error means that the issuer of the certificate is not recognized as a valid certificate authority. Make sure the certificate is issued by a trusted CA.
How do I revoke my Digicert certificate?
You can revoke your certificate through your Digicert account portal or by contacting customer support. Refer to their website for more information on the revocation process.
