DineApp FAQ

Answers to your most common questions about Dineapp.

Quick, simple, and helpful information at a glance.

What is DineApp?
DineApp is a mobile application that helps users discover and book dining options in their area.
How do I download DineApp?
DineApp is available for download on both the App Store and Google Play Store.
Can I make reservations through DineApp?
Yes, DineApp allows users to make reservations through the app for participating restaurants.
Do I need to create an account to use DineApp?
Yes, an account is required to use DineApp. This allows for personalized recommendations and easy booking options.
How do I make a reservation on DineApp?
Once you have selected a restaurant, tap on the booking option and fill in the required information. Your reservation will be confirmed once you receive a notification.
Is there a fee for using DineApp?
No, DineApp is free to download and use.
Can I cancel or change a reservation through DineApp?
Yes, you can cancel or modify your reservation through the app as long as the restaurant's cancellation policy allows it.
Why can't I find the restaurant I want to book on DineApp?
Not all restaurants are available for booking on DineApp. You can suggest a restaurant to be added by contacting our support team.
What is the waitlist feature on DineApp?
The waitlist feature allows users to join a virtual waitlist for a specific restaurant and get notified when a table becomes available.
How do I add a credit card to my DineApp account?
You can add a credit card by going to the "Payment" section of your account and following the prompts.
Why is my credit card not being accepted on DineApp?
There could be various reasons for this, such as insufficient funds or incorrect card information. Please make sure the information entered is correct.
Can I add multiple credit cards to my DineApp account?
Yes, you can add multiple credit cards to your account for easier payment options.
Is DineApp available in all cities?
DineApp is currently available in select cities, but we are continuously expanding our coverage. Please check the app for the latest updates.
Can I make a reservation for a large group through DineApp?
Some restaurants may have limitations on group reservations. Please check with the specific restaurant or contact our support team for assistance.
How do I leave a review for a restaurant on DineApp?
After dining at a restaurant booked through DineApp, you will receive a prompt to leave a review. You can also go to the "Bookings" tab and select the restaurant to leave a review.
Why am I not receiving notifications from DineApp?
Please make sure your notifications are enabled for DineApp in your device's settings. Also, check if you have a stable internet connection.
Can I share my reservations with others through DineApp?
Yes, you can share your reservation details with others through the app.
What is the "My Favorites" feature on DineApp?
The "My Favorites" feature allows you to save your favorite restaurants for easy access in the future.
How do I change my personal information on DineApp?
You can change your personal information, such as name, email, and phone number, in the "My Profile" section of your account.
What do I do if I forget my DineApp password?
You can reset your password by clicking "Forgot Password" on the login page and following the instructions.
Can I book a reservation for today on DineApp?
Yes, as long as the restaurant has availability for the selected date and time.
Why am I getting an error message when trying to make a reservation?
There could be various reasons for this, such as the restaurant being fully booked or a technical issue. Please try again or contact our support team for assistance.
How do I delete my DineApp account?
You can delete your account by going to the "Settings" section and selecting "Delete Account". This action cannot be undone, and all your data will be permanently erased.
Can I use DineApp on my tablet?
Yes, DineApp is available for use on tablets.
How do I change my preferred language on DineApp?
You can change your preferred language in the "Settings" section of your account.
Is DineApp only for dining at restaurants?
No, DineApp also offers the option to book dining experiences, such as food tours and cooking classes.
How do I contact DineApp for further assistance?
You can contact our support team through the in-app chat feature or by emailing [email protected]. You can also visit our Help Center for FAQs and resources.
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