What is DraftHouse?
DraftHouse is a chain of pubs and casual dining restaurants that offer a wide selection of beers, cocktails, and food items.
What are the payment methods accepted at DraftHouse?
We accept all major credit and debit cards, as well as cash payments.
Can I make a reservation at DraftHouse?
Yes, you can make a reservation through our website or by contacting the specific location you wish to visit.
How do I find a DraftHouse location near me?
You can find a list of all our locations on our website, or by using our "Find a Pub" feature.
What is the dress code at DraftHouse?
We have a casual dress code, so you can come as you are and enjoy your time at DraftHouse.
What type of food does DraftHouse serve?
Our menu includes a variety of classic pub fare, as well as modern dishes with a twist.
Does DraftHouse offer any vegetarian or vegan options?
Yes, we have a selection of vegetarian and vegan options on our menu.
Is there a kids' menu at DraftHouse?
Yes, we have a kids' menu with a variety of options for younger diners.
Does DraftHouse offer any gluten-free options?
Yes, we have a selection of gluten-free options available for those with dietary restrictions.
Is DraftHouse pet-friendly?
Some of our locations do allow pets, but it is best to check with the specific location beforehand.
How do I apply for a job at DraftHouse?
You can view and apply for job openings on our website under the "Careers" section.
What do I do if I have a problem with my food or service at DraftHouse?
Please speak to a member of our staff immediately, and we will do our best to resolve the issue.
Can I book a private event or party at DraftHouse?
Yes, we offer private event spaces and catering options. Please contact your desired location for more information.
Does DraftHouse offer any discounts or promotions?
Yes, we have occasional promotions and discounts. You can follow us on social media or sign up for our newsletter to stay updated.
What should I do if I left something behind at DraftHouse?
Please contact the specific location you visited to see if they have your lost item.
Does DraftHouse have a loyalty program?
Yes, we have a loyalty program called "Drafthouse Dollars" where you can earn points and redeem them for discounts on future visits.
How do I sign up for the DraftHouse loyalty program?
You can sign up for the "Drafthouse Dollars" program through our website or by asking a staff member during your visit.
Why am I receiving an error message when trying to make a reservation online?
Please ensure that you have entered all the required information correctly. If the issue persists, try using a different web browser or contact the location directly to make a reservation.
Why can't I add items to my online order?
Please check that you have selected the correct location and that your order meets our minimum order requirements. If the issue persists, try using a different web browser or contact the location directly.
I received an email confirmation for my order, but when I arrived, they couldn't find it. What should I do?
Please bring the email confirmation with you when you pick up your order. If the issue persists, please contact the location directly for assistance.
Why am I not receiving emails from DraftHouse?
Please check your email settings and spam folder. If you are still not receiving emails, contact us through our website for further assistance.
How do I become a business partner or supplier for DraftHouse?
Please visit our "Partner with Us" page on our website to learn more about becoming a business partner or supplier.
My gift card is not working, what should I do?
Please contact us through our website with your gift card number and any error messages you received. We will do our best to resolve the issue for you.
Can I purchase a DraftHouse gift card online?
Yes, you can purchase digital and physical gift cards on our website.
How do I check the balance of my DraftHouse gift card?
You can check your gift card balance on our website, or by contacting the location where the card was purchased.
I have a question that is not answered here, who can I contact?
You can reach out to us through our website's contact form, or by contacting the specific location you visited. Our staff will be happy to assist you.
