Easyjet FAQ

Answers to your most common questions about Easyjet.

Quick, simple, and helpful information at a glance.

How do I book a flight on easyJet?
You can book a flight on easyJet by visiting their website, using their mobile app, or by contacting their customer service team.
What forms of payment does easyJet accept?
easyJet accepts payment via credit or debit card, PayPal, and Apple Pay.
Can I change my flight date on easyJet?
Yes, you can change your flight date on easyJet by logging into your booking and selecting the "Change flight" option. Please note that change fees may apply.
What is easyJet's baggage allowance?
easyJet's baggage allowance varies depending on the type of ticket and destination. You can find information on baggage allowance on their website or by contacting their customer service team.
How can I check-in for my easyJet flight?
You can check-in for your easyJet flight online, via the mobile app, or at the airport. Online and mobile check-in typically opens 30 days before the flight departure.
What if my easyJet flight is delayed?
If your easyJet flight is delayed by more than 3 hours, you may be entitled to compensation under EU regulations. You can check your eligibility and file a claim on easyJet's website.
Can I cancel my easyJet flight and get a refund?
Yes, you can cancel your easyJet flight and request a refund within 24 hours of booking. After 24 hours, you may still be able to cancel but cancellation fees may apply.
What do I do if I've forgotten my easyJet booking reference?
You can retrieve your easyJet booking reference by logging into your account on their website or mobile app. If you don't have an account, you can contact their customer service team for assistance.
How can I add an extra bag to my easyJet booking?
You can add an extra bag to your easyJet booking by logging into your account and managing your booking. Extra baggage fees may apply.
Why can't I check-in online for my easyJet flight?
There could be several reasons why you're unable to check-in online for your easyJet flight. These may include issues with your booking, incorrect travel documents, or technical difficulties. It's best to contact their customer service team for assistance.
What documents do I need to fly with easyJet?
You will need a valid passport or ID card to fly with easyJet, depending on your destination. It's important to check the entry requirements of your destination country before traveling.
Why am I being charged for seat selection on easyJet?
easyJet offers a basic fare, which does not include seat selection. If you wish to choose your seat, you can do so for an additional fee.
Can I bring a pet on my easyJet flight?
Unfortunately, easyJet does not allow pets to travel in the cabin or cargo hold, with the exception of registered assistance dogs.
What do I do if there's an error in my easyJet booking?
If you notice an error in your easyJet booking, contact their customer service team immediately for assistance.
What happens if I miss my easyJet flight?
If you miss your easyJet flight, you may be able to change to another flight within 2 hours of your original departure time for a fee. Please note that this is subject to availability.
How can I add travel insurance to my easyJet booking?
You can add travel insurance to your easyJet booking during the booking process or by logging into your account and managing your booking.
Why haven't I received my easyJet booking confirmation?
If you haven't received your easyJet booking confirmation, first check your junk/spam folder. If it's not there, contact their customer service team for assistance.
What should I do if I can't print my easyJet boarding pass?
If you're unable to print your easyJet boarding pass, you can save it on your mobile device and present it at check-in. Additionally, you can contact their customer service team for assistance.
Can I select my seat on an easyJet flight after check-in?
Yes, you can select your seat on an easyJet flight after check-in. However, if you check-in at the airport, you may have to pay an additional fee for seat selection.
How do I request special assistance on an easyJet flight?
You can request special assistance on an easyJet flight by contacting their customer service team at least 48 hours before your flight departure.
Can I change the name on my easyJet booking?
You can change the name on your easyJet booking by contacting their customer service team. Fees may apply.
Why is my easyJet flight showing as "canceled"?
If your easyJet flight is showing as "canceled," it could be due to various reasons such as technical issues, unfavorable weather conditions, or changes in flight schedules. Contact their customer service team for assistance.
How can I submit a complaint to easyJet?
You can submit a complaint to easyJet by filling out their online form or by contacting their customer service team. Please include as much detail as possible.
What should I do if my easyJet flight is overbooked?
If your easyJet flight is overbooked, you may be asked to voluntarily give up your seat for compensation. If you don't want to give up your seat, they will try to find an alternative solution for you.
Can I get a refund on unaccompanied minor fees for my easyJet flight?
Yes, you may be eligible for a refund on unaccompanied minor fees for your easyJet flight if you cancel your booking at least 48 hours before departure. Contact their customer service team for assistance.
Why am I being charged a card fee on my easyJet booking?
easyJet charges a card fee for bookings made with a credit or debit card. This fee helps cover transaction costs.
How can I stay updated on easyJet flight changes and disruptions?
You can stay updated on easyJet flight changes and disruptions by signing up for their flight tracker service or by downloading their mobile app, which sends push notifications for any updates.
Free Submission
Free Webpage Submission

Submit your webpage using our free tool.

Submit Now