What is EasyPark?
EasyPark is a parking app that allows users to pay for parking, find available parking spots, and manage parking charges all through their smartphone.
How do I download EasyPark?
You can download EasyPark for free from the App Store or Google Play Store.
What information do I need to create an EasyPark account?
You will need your name, email address, and payment information.
How do I pay for parking with EasyPark?
Simply open the app, select your location, enter your license plate number, and choose your desired parking duration. Then, follow the payment prompts to complete the transaction.
Can I use EasyPark in any city?
EasyPark is available in many cities worldwide, but it may not be available in some smaller or less populated areas. It is best to check the app for available locations.
How can I find available parking spots using EasyPark?
EasyPark offers a map feature that shows available parking spots in your area, including pricing and time restrictions.
Can I extend my parking duration with EasyPark?
Yes, you can extend your parking duration through the app as long as the maximum allowed time has not been reached.
What happens if I exit the parking spot before my designated time is up?
The app will automatically stop the parking session and only charge you for the time that you parked.
Can I use EasyPark in a different car than the one listed on my account?
Yes, as long as you change the license plate number in the app before starting the parking session.
Is my payment information secure on EasyPark?
Yes, EasyPark uses encryption and secure servers to protect your payment information.
Can I get a refund if I accidentally paid for the wrong location or entered the wrong license plate number?
No, EasyPark does not offer refunds for user error. However, you can stop the parking session and only be charged for the time you parked.
What happens if I receive a ticket while using EasyPark?
It is your responsibility to make sure you are parking legally and following all parking regulations. EasyPark is not responsible for any parking violations or resulting penalties.
Can I use EasyPark in a parking garage?
Depending on the location, you may be able to use EasyPark in a parking garage. It is recommended to check with the individual garage before using the app.
What should I do if I receive an error message while using EasyPark?
If the error message persists, try restarting the app or contacting EasyPark customer support for further assistance.
Why am I receiving a "location not found" error on EasyPark?
This means that the location you entered is not currently supported by EasyPark. It is best to verify the exact location and spelling.
Can I use EasyPark to pay for street parking?
Yes, EasyPark can be used for both street and metered parking.
Can I use EasyPark outside of my home country?
Yes, EasyPark can be used in different countries as long as it is supported in the designated location.
Is EasyPark free to use?
EasyPark charges a small transaction fee for each parking session. This fee may vary depending on your location.
How do I update my payment information on EasyPark?
You can update your payment information in the app under the "My Profile" section.
Are there any age restrictions for using EasyPark?
EasyPark users must be at least 18 years old to create an account and use the app.
Can I use EasyPark to reserve a parking spot?
No, EasyPark does not offer a reservation feature at this time.
What is the EasyPark cancellation policy?
EasyPark does not have a cancellation policy as you are only charged for the time you have parked.
Can I use EasyPark to pay for parking fines?
No, EasyPark is only for paying for parking directly, not fines or penalties.
Why is my parking session not showing up on EasyPark?
It may take a few minutes for the session to appear on the app. If it still doesn't show up, try refreshing the app or contacting customer support.
Is there a limit on how long I can park using EasyPark?
This depends on the location and their specific regulations. Some locations may have a maximum parking duration.
How do I contact EasyPark customer support?
You can contact EasyPark customer support through the app or by visiting their website and filling out a contact form. https://easyparkapp.com/contact/
