What is EE-Everything-Everywhere?
EE-Everything-Everywhere (EE) is a mobile network operator in the UK, formed by the merger of Orange and T-Mobile.
Why am I unable to make calls on my EE-Everything-Everywhere phone?
This could be due to a variety of reasons such as network issues, poor signal, or incorrect settings. Please check your coverage and settings or contact EE customer support.
What should I do if I am experiencing slow internet speeds on my EE-Everything-Everywhere device?
This could be due to network congestion, outages, or data limits. Please check for any known network issues in your area or contact EE customer support.
How can I check my EE-Everything-Everywhere account balance?
You can check your account balance by logging into your EE account online or using the My EE app. You can also dial *150# on your phone to receive a text message with your balance.
My EE-Everything-Everywhere SIM card is not working, what should I do?
Firstly, check if your SIM card is activated. If it is, try restarting your device or cleaning the SIM card and reinserting it. If the issue persists, please contact EE customer support.
What is roaming and how do I use it on my EE-Everything-Everywhere phone?
Roaming allows you to use your phone abroad. To use it, you need to make sure your device is turned on and has an international roaming feature enabled. Please check EE's roaming guide for more information.
Why can't I access the internet on my EE-Everything-Everywhere phone abroad?
This could be due to roaming data limits or network compatibility issues. Please check your roaming data limits and make sure your device is compatible with the network in the country you are visiting.
How do I top up my EE-Everything-Everywhere phone?
You can top up your phone online, through the My EE app, over the phone, or at an EE store. Please check EE's top-up guide for more information.
I have a data pack on my EE-Everything-Everywhere phone but my data is not working. What should I do?
Firstly, make sure the data pack is activated and not expired. If it is active and you are still unable to use data, try restarting your device or contacting EE customer support.
What should I do if my EE-Everything-Everywhere phone is showing a "SIM not provisioned" error message?
This error message usually means your SIM card is not activated or has been deactivated. Please check your EE account or contact EE customer support to resolve the issue.
My EE-Everything-Everywhere phone is showing a "no network" error message. How do I fix it?
This could be due to network issues or a malfunctioning SIM card. First, check for any known network outages in your area. If the issue persists, try restarting your device or contacting EE customer support.
How can I block unwanted calls or texts on my EE-Everything-Everywhere phone?
You can use the free EE "Call and Text Blocking" service. Please check EE's call and text blocking guide for more information.
What are EE-Everything-Everywhere's international call charges?
International call charges vary depending on the country you are calling and your calling plan. You can check EE's international call rates for more information.
How do I unlock my EE-Everything-Everywhere phone?
You can unlock your phone for free if you have been with EE for more than 6 months. If not, you can use EE's unlock request form and pay a fee. Please check EE's unlocking guide for more information.
My EE-Everything-Everywhere phone has a "not registered on network" error message. What does it mean?
This error message indicates that your phone is not registered on EE's network. Please check your signal and network settings, or contact EE customer support.
How do I set up voicemail on my EE-Everything-Everywhere phone?
Dial 150 on your phone and follow the prompts to set up your voicemail. You can also set it up through the My EE app or online. Please check EE's voicemail setup guide for more information.
My EE-Everything-Everywhere phone has a "SIM card rejected" error message. What should I do?
This could be due to a faulty SIM card or an issue with your device. Please try inserting the SIM card into a different phone or contact EE customer support for assistance.
How do I transfer my old number to my new EE-Everything-Everywhere phone?
You can transfer your number through EE's "port my number" service. Please check EE's number transfer guide for more information.
What should I do if I receive a phishing or suspicious text message from EE-Everything-Everywhere?
Do not respond to or click any links in the message. Forward the message to 7726 to report it as a phishing or spam message. You can also report it to EE customer support.
How do I change my EE-Everything-Everywhere plan or add extra services?
You can change your plan or add extra services by logging into your EE account online, through the My EE app, or by calling EE customer support.
I am experiencing issues with my EE-Everything-Everywhere broadband service. How can I troubleshoot it?
Please visit EE's broadband support page for troubleshooting tips or contact EE customer support for assistance.
How do I make an insurance claim for my EE-Everything-Everywhere device?
You can make a claim by calling EE's insurance team on 0800 956 6031. Please have your device's IMEI number and proof of purchase ready. You can also make a claim online through EE's Device Support page.
What is EE's policy on personal data usage and privacy?
EE follows strict data protection laws and has a comprehensive privacy policy in place. Please refer to EE's Privacy and Cookie Policy for more information.
Can I cancel my EE-Everything-Everywhere contract before it ends?
Yes, you can cancel your contract early, but you may have to pay an early termination fee. Please check EE's cancellation and charges policy for more information.
How do I report a lost or stolen EE-Everything-Everywhere phone?
You can report it by calling EE's Lost or Stolen phone support team on 0870 594 5555. Please make sure to have your phone's IMEI number and your EE account information ready.
What should I do if I am experiencing network coverage issues with my EE-Everything-Everywhere phone?
You can report network coverage issues by calling 150 from your EE-Everything-Everywhere phone or using the coverage checker on EE's website.
