How do I reset my password for eharmony?
You can reset your password by clicking on "Forgot password?" on the login page and following the instructions.
Why is eharmony freezing or crashing when I try to use it?
This may be due to an outdated browser or a slow internet connection. Try updating your browser or switching to a different device with a stronger connection.
Why am I not receiving any matches on eharmony?
This could be because there are not enough compatible matches in your area. Try expanding your preferences or location settings to see more options.
How do I cancel my subscription on eharmony?
You can cancel your subscription by going to your account settings and clicking on "Subscription Status."
Why am I being charged for eharmony after I cancelled my subscription?
It is possible that your cancellation was not processed in time for the next billing cycle. Reach out to customer support for assistance.
How do I delete my eharmony account?
You can delete your account by going to your account settings and clicking on "Delete Account."
Why is my profile picture not appearing on eharmony?
Make sure that your photo meets the size and format requirements and that it has been approved by eharmony's moderation team.
How do I report a suspicious or fake profile on eharmony?
You can report a profile by clicking on the three dots on their profile and selecting "Report" or by contacting customer support with the user's information.
Why am I not receiving any responses from my messages on eharmony?
It is possible that your messages are not reaching your matches' inbox. Make sure your messages are respectful and relevant, and consider reaching out to customer support for further assistance.
How do I change my age or location on eharmony?
You can change your age and location by going to your profile settings and editing your information.
Why do I keep seeing the same profiles on eharmony?
This could be due to limited matches in your area that fit your preferences. Consider expanding your preferences or location settings to see more options.
How do I hide my profile on eharmony?
You can hide your profile by going to your account settings and selecting "Hide my profile." Your profile will still be active but will not appear in search results.
Why am I unable to upload a new photo on eharmony?
This could be due to a technical issue. Try refreshing the page or contacting customer support for assistance.
How do I know if someone has read my message on eharmony?
eharmony does not have a feature that shows if your message has been read. Consider reaching out to your match directly to confirm.
Why am I unable to log in to my eharmony account?
This could be due to an incorrect password, an inactive account, or technical issues. Try resetting your password or contacting customer support for assistance.
How do I change my email address on eharmony?
You can change your email address by going to your account settings and editing your information.
Why is my eharmony match not responding to my messages?
They may not be actively using the app or may have found a match. Consider sending a follow-up message or reaching out to customer support for advice.
How do I know if my eharmony subscription is still active?
You can check your subscription status by going to your account settings and clicking on "Subscription Status."
Why am I seeing profiles outside of my preferred age range on eharmony?
This could be due to a limited number of matches in your area that meet your preferences. Consider expanding your preferences or location settings to see more options.
How can I improve my chances of getting matches on eharmony?
Make sure your profile is complete, and your preferences are accurate. Consider reaching out to customer support for profile tips and advice.
Why am I asked to verify my identity on eharmony?
eharmony may ask for proof of identity to prevent fake profiles and maintain the safety of its users.
How do I block a user on eharmony?
You can block a user by going to their profile, clicking on the three dots, and selecting "Block."
Why is my eharmony match not in my desired location?
Your match may have changed their location preferences or may be temporarily in a different area. Consider reaching out to them to clarify.
How do I change my payment method on eharmony?
You can change your payment method by going to your account settings and clicking on "Update payment method."
Why am I receiving error messages when trying to use eharmony?
This could be due to technical issues or temporary server problems. Try refreshing the page or clearing your browser's cache and cookies. If the problem persists, contact customer support for assistance.
