El Comercio FAQ

Answers to your most common questions about El Comercio.

Quick, simple, and helpful information at a glance.

What is elcomercio?
Elcomercio is a popular Spanish-language newspaper in Peru.
How can I access elcomercio online?
You can access elcomercio's website at www.elcomercio.pe.
I can't access elcomercio's website. What could be the problem?
There may be an issue with your internet connection or the website itself. You can try clearing your browser's cache and cookies or try accessing the site from a different device.
Why is elcomercio's website not loading properly?
It's possible that the website is experiencing technical difficulties. You can try refreshing the page or try accessing it at a later time.
I'm trying to subscribe to elcomercio but I'm having issues. What should I do?
You can contact elcomercio's customer service for assistance with your subscription. Their contact information can usually be found on their website.
I'm not receiving elcomercio's emails. What could be causing this?
It's possible that the emails are going to your spam or junk folder. You can also check if your email address is correctly listed in your subscription settings.
How can I cancel my elcomercio subscription?
You can usually cancel your subscription by logging into your account on elcomercio's website or by contacting their customer service.
I'm getting charged for my elcomercio subscription even though I canceled it. What should I do?
You should contact elcomercio's customer service immediately to resolve this issue. Keep copies of any cancellation confirmation or emails as proof.
I'm having trouble logging into my elcomercio account. What could be causing this?
Make sure you are using the correct username or email and password to log in. You can also try resetting your password if you have forgotten it.
Why am I seeing ads on elcomercio's website?
Elcomercio may have ads on their website to generate revenue. You can usually opt-out of personalized ads in your browser's settings.
I'm unable to comment on elcomercio's articles. What should I do?
You may need to create an account on elcomercio's website in order to leave comments.
How can I report a typo or error in an elcomercio article?
You can usually find a "Report an Error" button or link at the end of the article. Click on it and follow the instructions to report the error.
Why am I being redirected to a different website when I click on an elcomercio link?
It's possible that the link is outdated or has been removed. You can contact elcomercio's customer service for assistance.
I'm seeing a 404 error message when I try to access an elcomercio article. What could be causing this?
This means that the page you were trying to access could not be found. It's possible that the article has been removed or the link is incorrect.
Why am I getting a "server error" message on elcomercio's website?
This could mean that the server is experiencing technical difficulties. You can try refreshing the page or accessing it at a later time.
I'm getting a "page not found" error on elcomercio's website. What should I do?
This could mean that the page you were trying to access is no longer available. You can try using the search function on the website to find the desired content.
Why are some elcomercio articles behind a paywall?
Some articles on elcomercio's website may be for subscribers only. You can purchase a subscription to access these articles.
I'm having trouble navigating on elcomercio's website. What should I do?
You can try using the search function or the menu bar on the website to find the content you're looking for. You can also check if your internet connection is stable.
I've been banned from commenting on elcomercio's website. How can I get unbanned?
You can usually contact elcomercio's customer service for assistance with getting unbanned. However, if you have violated their commenting policy, the ban may be permanent.
I can't see any images on elcomercio's website. What could be causing this?
This could be due to a slow internet connection or browser issues. You can try clearing your browser's cache and cookies or using a different browser.
How can I search for specific content on elcomercio's website?
You can use the search function on the website to look for specific articles or topics.
Why am I receiving duplicate emails from elcomercio?
This may be due to a glitch or technical issue on their end. You can contact their customer service to let them know about the issue.
Can I request a refund for my elcomercio subscription?
Elcomercio's refund policy may vary. You can check their terms and conditions or contact their customer service for more information.
How can I report a suspicious elcomercio email or offer?
You can usually forward the email or screenshot the offer and send it to elcomercio's customer service or report it to the appropriate authorities.
Why am I getting a "payment declined" message when trying to subscribe to elcomercio?
This could be due to an issue with your payment method or browser. You can try using a different payment method or browser or contact elcomercio's customer service for assistance.
How can I change my elcomercio subscription plan?
You can usually change your subscription plan by logging into your account on elcomercio's website or by contacting their customer service.
I'm seeing a "subscription expired" message on elcomercio's website. What should I do?
This means that your subscription has expired and you will need to renew it in order to access the content. You can usually renew your subscription on their website or by contacting their customer service.
How can I contact elcomercio's customer service?
You can usually find their contact information on their website or in the "Contact Us" section. You can also try reaching out to them on their social media pages.
I have a question about elcomercio's privacy policy. Where can I find this information?
You can usually find elcomercio's privacy policy on their website. It may also be included in their terms and conditions.