How do I fix a "Login Failed" error message in Elite Dangerous?
Make sure your internet connection is stable and try logging in again. If the issue persists, check the game's server status on the official website or social media channels for any known outages.
I keep getting a "Failed to Retrieve User Data" error. What should I do?
This usually means there is a problem with your account, such as a billing issue or a restriction placed by the game developers. Contact customer support for further assistance.
My ship is stuck in a station and won't move. How do I fix this?
This can be caused by server issues or a bug in the game. You can try restarting the game or switching to a different ship. If the issue persists, submit a bug report to the game developers.
Why is my game crashing or freezing?
This can be due to various factors such as outdated drivers, insufficient hardware, or corrupted game files. Try updating your drivers, lowering graphics settings, or verifying game files through the game launcher.
My joystick/controller is not being recognized in the game. How do I fix this?
First, make sure your device is properly connected and recognized by your computer. Then, check the game's control settings and make sure the correct device is selected. You may also need to calibrate your device through the game's options menu.
The game is displaying a "Failed to Create File" error. How do I resolve this?
This can be caused by antivirus software blocking the game's files. Try disabling any antivirus software temporarily and see if the issue persists. You can also try running the game as an administrator.
I am unable to purchase items in the in-game store. What could be the problem?
This could be due to a billing issue or an issue with your account. Contact customer support for further assistance.
How do I report a player for misconduct or cheating?
You can report a player through the in-game reporting system or by submitting a ticket to customer support. Be sure to provide any evidence or details of the incident for a more efficient review.
Why am I not receiving any mission rewards?
Make sure you have completed the mission objectives and delivered any requested items. You can also try relogging or contacting customer support if the issue persists.
I am unable to join my friend's game session. How can we play together?
Check your game and network settings to ensure ports are properly forwarded for multiplayer. You can also try inviting your friend directly through the in-game friends list or by joining a Private Group together.
I accidentally sold my ship or modules. Can I get them back?
Unfortunately, once you sell any items they cannot be recovered. Make sure to double-check before confirming any transactions.
How do I access the game's training tutorial?
You can access the training from the main menu under "Options" and then "Training".
My game is displaying a "Server Maintenance" message. When will it be back up?
Server maintenance is usually scheduled and announced in advance on the official website or social media channels. Check there for any updates on when the servers will be back up.
Why am I unable to scan some unidentified objects?
Make sure you have the proper scanning equipment and are within range. Some objects may also require you to be close enough to scan within a specific angle.
My cargo is disappearing or not showing up in my inventory. What can I do?
This could be due to a bug in the game. Try relogging or submitting a bug report to the game developers.
I am unable to launch my SRV from my ship. How do I fix this?
This can happen if your ship's cargo bay is full or if there is not enough space around your ship. Make sure to clear some space and try again.
How do I purchase and apply paint jobs to my ship?
Paint jobs can be purchased through the in-game store. To apply them, go to the "Outfitting" menu at a station and select the desired paint job under "Appearance".
I accidentally redeemed or purchased the wrong item. Can I get a refund?
In-game purchases are final and generally cannot be refunded. Make sure to double-check before confirming any transactions.
Why is my ship overheating and taking damage?
This can be due to flying too close to a star or other heat sources. Try moving away and letting your ship's heat levels cool down before resuming your journey.
My keybindings are not saving. How can I fix this?
This could be due to the game's files being read-only. Try changing your keybindings and then manually saving them in the options menu. You can also check if the game's files have the read-only attribute and remove it.
How do I reset my camera view to default?
You can reset the camera view by pressing the "1" key on your keyboard or using the default keybinding for "Reset Mouse Look".
I am having difficulty completing a mission objective. Where can I find help?
Mission objectives can vary and may require specific items or actions. You can check the mission description or consult online guides for assistance.
Can I play in VR mode with Elite Dangerous?
Yes, Elite Dangerous is VR compatible with select VR devices. Check the game's system requirements and VR compatibility list for further details.
How do I change my commander's name?
Commander names cannot be changed once created. Make sure to choose a name you are satisfied with before starting the game.
Why am I not receiving any in-game sound or audio?
Double-check your game's audio settings and make sure your audio devices are properly connected and set up. You may also need to adjust in-game volume levels.
Where can I find a user manual for Elite Dangerous?
A user manual can be found on the game's official website under the "Support" section. You can also access it from the main menu in-game under "Options" and "Manual".
