What is Emburse?
Emburse is a company that provides expense management software and virtual credit card solutions for businesses.
I am getting an error when trying to log in to Emburse. What should I do?
Make sure you are using the correct login credentials and that your internet connection is stable. If the issue persists, try resetting your password or contact Emburse customer support for assistance.
Can I use Emburse for personal expenses?
No, Emburse is designed for business use only.
I am trying to add a new expense but I keep getting an error. What could be causing this?
This could be due to a technical issue or missing required information. Double check your entries and try again. If the problem persists, contact Emburse customer support.
How do I set up my virtual credit card in Emburse?
To set up your virtual credit card, log in to your Emburse account and go to the virtual cards section. From there, you can create a new card and assign it to an employee.
Am I able to add an expense without attaching a receipt?
It depends on your company's policy. However, attaching a receipt is highly recommended for accurate record keeping and to prevent any reimbursement delays.
How can I track my expenses in Emburse?
All expenses entered into Emburse will automatically be tracked and categorized for easy review and reporting.
I am getting an error message when trying to add a receipt. What should I do?
Make sure the file you are uploading is in a supported format (.pdf, .jpg, .png) and not larger than 5MB. If the issue persists, try clearing your browser's cache or contact Emburse customer support.
Can I add mileage expenses in Emburse?
Yes, you can track mileage expenses in Emburse by entering the distance and rate per mile.
How do I edit or delete an expense in Emburse?
Go to the Expenses tab and click on the expense you wish to edit or delete. You can then make changes or choose to delete the expense.
I need to submit an expense report but I don't see the option. How can I do this?
Check with your company's policy on expense submissions. If you are not able to submit a report, contact your company's finance team for assistance.
Can I add multiple receipts to one expense?
Yes, you can upload up to 10 receipts for one expense. However, this may vary depending on your company's settings.
I need to add a custom category for my expenses. Can I do this in Emburse?
Yes, you can create custom categories to better organize your expenses. Go to the Categories tab and select "Add new category" to create a custom one.
Is there a mobile app for Emburse?
Yes, Emburse has a mobile app available for iOS and Android devices. You can download it from the App Store or Google Play Store.
I am having trouble reconciling my virtual card transactions. What should I do?
Make sure all virtual card transactions have been fully processed and no duplicates have been entered. If the issue persists, contact Emburse customer support for assistance.
Can I set spending limits for my virtual cards?
Yes, you can set spending limits and restrictions for each virtual card to ensure control over employee spending.
Is there a way to automatically categorize expenses in Emburse?
Yes, you can set up rules to automatically categorize expenses based on certain criteria, such as merchant or amount.
I need to add a delegate to my Emburse account. How can I do this?
You can add a delegate in the Account Settings section. Select "Add new delegate" and enter their email address and access level.
How can I get support for Emburse?
You can contact Emburse customer support through the Help Center on their website or by emailing [email protected].
Can I export my expenses from Emburse?
Yes, you can export your expenses to a CSV file for easy transfer to an accounting or finance system.
How can I view my past reimbursements in Emburse?
Go to the Reimbursements tab to view your past reimbursements, including the date, amount, and status.
Is there a way to set up recurring expenses in Emburse?
Yes, you can create recurring expenses by setting a specific date and schedule for the expense to be entered into your account.
How secure is my data in Emburse?
Emburse takes data security and privacy very seriously. They use industry standard encryption and security measures to safeguard your information.
I am having trouble with my virtual card being declined. What could be the reason?
This could be due to insufficient funds, expiration of the virtual card, or a technical issue. Contact Emburse customer support for assistance.
Can I add multiple currencies to my virtual cards in Emburse?
Yes, you can add multiple currencies to your virtual cards to avoid foreign transaction fees and simplify international expenses.
How can I add a note or comment to an expense in Emburse?
When entering an expense, there is an option to add a note or comment. You can also add comments to expenses after they have been submitted for reimbursement.
I am getting an error when trying to submit an expense report. What should I do?
This could be due to missing required information or a technical issue. Double check your entries and try again. If the problem persists, contact Emburse customer support.
Can I have multiple accounts linked to my Emburse profile?
Yes, you can add multiple accounts, such as bank accounts or credit cards, to your Emburse profile for easy tracking and expense management.
Is there a fee for using Emburse?
Emburse has various pricing plans depending on the features and services you need. Contact their sales team for more information.
