What is enerpize?
Enerpize is a cloud-based business management software designed for small and medium-sized businesses.
Why am I unable to access my enerpize account?
This could be due to incorrect login credentials. Make sure you are using the correct email and password. If you have forgotten your password, click on "Forgot Password" to reset it.
How do I add new users to my enerpize account?
You can add new users by going to Settings > Users and clicking on "Add User".
How do I create a new invoice in enerpize?
From the main dashboard, go to Sales > Invoices and click on "New Invoice". Fill in the necessary details and click on "Save" to create the invoice.
Why is my invoice not showing the correct tax amount?
Make sure you have set up the correct tax rates in your enerpize account. You can do this by going to Settings > Taxes.
How do I change the currency used in enerpize?
You can change the currency by going to Settings > Currency. Here, you can select the desired currency from the drop-down menu.
Can I track my inventory using enerpize?
Yes, enerpize has an inventory management feature which allows you to track and manage your stock levels.
How do I import my existing data into enerpize?
You can import data from an Excel file by going to Settings > Import Data and following the instructions provided.
Why am I unable to save my changes in enerpize?
This could be due to internet connectivity issues. Make sure you have a stable internet connection and try again. If the issue persists, contact enerpize support for assistance.
How do I back up my data in enerpize?
You can back up your data by going to Settings > Backup and clicking on "Create Backup". You can also schedule automatic backups from here.
Why am I getting a "server error" message in enerpize?
This could be due to a temporary issue with the enerpize server. Try refreshing the page or logging out and logging back in. If the error persists, contact enerpize support for assistance.
How can I customize the appearance of my invoices?
You can customize the appearance of your invoices by going to Settings > Invoices and selecting the desired template. You can also add your company logo and customize the layout from here.
How do I set up recurring invoices in enerpize?
You can set up recurring invoices by going to Sales > Recurring Invoices and clicking on "New Recurring Invoice". Fill in the necessary details and set the frequency for the invoice to be generated.
Can I manage my expenses using enerpize?
Yes, enerpize has an expense tracking feature which allows you to record and categorize your business expenses.
How do I delete a customer in enerpize?
You can delete a customer by going to Contacts > Customers, selecting the customer you want to delete, and clicking on "Delete". Note that this action is irreversible.
How do I export my reports from enerpize?
You can export reports in PDF or Excel format by clicking on "Export" at the top right corner of the report page.
Why am I unable to see all my data in reports?
This could be due to filters applied to the report. Try clearing all filters or adjusting them to show the desired data.
How do I change the language used in enerpize?
You can change the language by going to Settings > Language and selecting the desired language from the drop-down menu.
Can I access enerpize on my mobile device?
Yes, enerpize has a mobile app available for download on iOS and Android devices.
How do I troubleshoot a connectivity issue with enerpize?
You can troubleshoot connectivity issues by clearing your browser's cache, cookies, and history, and ensuring you have a strong internet connection. If the issue persists, contact enerpize support for assistance.
How do I cancel my enerpize subscription?
You can cancel your subscription by going to Settings > Billing and clicking on "Cancel Subscription". Note that this action cannot be undone and will result in the deletion of all your data.
Can I upgrade or downgrade my enerpize subscription?
Yes, you can upgrade or downgrade your subscription by going to Settings > Billing and selecting the desired plan. Note that you will only be charged for the new plan on your next billing cycle.
How do I contact enerpize support?
You can contact enerpize support by clicking on the "Support" icon on the bottom right corner of the enerpize website or app. You can also email [email protected].
Can I integrate enerpize with other software?
Yes, enerpize integrates with various third-party software such as payment gateways, accounting software, and e-commerce platforms. You can view the full list of integrations under Settings > Integrations.
How secure is my data on enerpize?
Enerpize uses encryption and secure servers to protect your data. You can also set up user permissions to control who can access certain data in your account.
How often do you release updates for enerpize?
Enerpize constantly releases updates to improve the software and add new features. You will be notified of any updates when you log in to your account. You can also follow enerpize on social media for updates.
Where can I find tutorials on how to use enerpize?
You can find video tutorials on how to use enerpize on the enerpize YouTube channel. You can also access step-by-step guides in the enerpize help center.
