Eurail FAQ

Answers to your most common questions about Eurail.

Quick, simple, and helpful information at a glance.

What is Eurail?
Eurail is a type of train pass that allows unlimited train travel across Europe within a set period of time.
How do I buy a Eurail pass?
You can purchase a Eurail pass online, at a train station, or through a travel agency.
What are the different types of Eurail passes?
There are different types of Eurail passes based on the number of countries you want to travel to and the duration of your trip.
Can I buy a Eurail pass once I am in Europe?
No, Eurail passes can only be purchased before your trip and are not available for purchase once you are in Europe.
What is a travel day in terms of Eurail passes?
A travel day is a 24-hour period in which you can take unlimited train journeys.
Can I use my Eurail pass for all trains in Europe?
No, there are some trains that require additional payments or reservations, and not all trains are included with a Eurail pass.
How do I make reservations for trains that require them?
You can make reservations online, at a train station, or through a travel agency.
Can I choose my seat when making a reservation?
It depends on the train and the route. Some trains allow you to choose your seat, while others do not.
Can I get a refund for my Eurail pass?
Refunds are only available under certain circumstances and are subject to a cancellation fee.
What happens if I miss a train?
If you miss a train, you may have to pay for a new ticket or reservation, depending on the type of ticket you have and the train's policies.
What is the difference between a Eurail pass and an Interrail pass?
Eurail passes are available for non-European residents, while Interrail passes are for European residents. They also have some differences in terms of countries and routes covered.
Can I use my Eurail pass for high-speed trains?
It depends on the type of Eurail pass you have and the specific train. Some high-speed trains require a supplement or reservation.
Why am I unable to book a train with my Eurail pass?
Make sure you have activated your Eurail pass and have the correct type of pass for the train you are trying to book.
How do I activate my Eurail pass?
You can activate your Eurail pass by filling in the activation date on the pass and showing it to a train official before your first trip.
Can I use my Eurail pass for buses or other forms of transportation?
No, Eurail passes are only valid for train travel.
What happens if my Eurail pass is lost or stolen?
Unfortunately, lost or stolen Eurail passes cannot be replaced, and you may need to purchase a new one.
What should I do if I encounter an error while booking my train with my Eurail pass?
First, make sure all the information inputted is correct. If the error persists, contact the train company or Eurail customer support for assistance.
Why am I getting an error message that my Eurail pass is not valid for the selected route?
This could be because your pass is not valid for the countries or trains included in the route. Double-check your pass details and route.
Can I make changes to my Eurail pass after purchase?
Changes to Eurail passes are not allowed after purchase, but in certain circumstances, an exchange may be possible for a fee.
How can I find train schedules for my desired route?
You can check the schedules on the official Eurail website or use a train schedule app like Rail Planner.
Do I need to make reservations for every train with my Eurail pass?
No, not all trains require reservations, but it is best to check beforehand, especially for popular or high-speed trains.
Why am I getting an error message that my Eurail pass is not valid for the selected dates?
Make sure your travel dates fall within the validity period of your pass. If the error persists, contact Eurail customer support for assistance.
Can I use my Eurail pass on the Eurostar train?
Yes, you can use your Eurail pass on the Eurostar train, but a supplement is required.
How can I find out if a specific train is covered by my Eurail pass?
You can check the train's website or use the Eurail app to see if your pass is valid for the specific train you want to take.
Is there a limit to the number of trains I can take with my Eurail pass in one day?
No, you can take unlimited train journeys in a 24-hour period with a Eurail pass.
Can I purchase a Eurail pass as a gift?
Yes, you can purchase a Eurail gift card that can be used towards the purchase of a pass.
Can I use my Eurail pass for night trains?
Some night trains require additional payments or reservations, while others are included in the Eurail pass. Check beforehand to avoid any surprises.
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