What is Exodus?
Exodus is a digital wallet and trading platform for cryptocurrency.
What is a digital wallet?
A digital wallet is a software program that allows you to securely store and manage your cryptocurrency.
How do I download and install Exodus?
You can download and install Exodus from the official website or through the app store on your device.
Can I use Exodus on multiple devices?
Yes, Exodus can be used on multiple devices as long as you have access to your recovery phrase.
What is a recovery phrase?
A recovery phrase is a list of 12-24 words that can be used to restore your wallet in case of emergencies or if you lose access to your device.
How do I set up a recovery phrase for Exodus?
You will be prompted to set up a recovery phrase when you first create your wallet in Exodus. You can also set one up by going to the "Settings" tab and clicking on "Backup".
What should I do if I forget my recovery phrase?
If you forget your recovery phrase, you will not be able to access your funds. Make sure to keep your recovery phrase in a safe and secure place.
How do I add funds to my Exodus wallet?
You can add funds to your Exodus wallet by sending cryptocurrency from another wallet or by purchasing it directly through the app.
Can I send and receive different types of cryptocurrency on Exodus?
Yes, Exodus supports a variety of cryptocurrencies and allows you to send and receive different types of cryptocurrency.
Why is my transaction taking a long time to confirm?
The transaction time can vary depending on the current network congestion and the transaction fee you have set. If you have set a low transaction fee, it may take longer for your transaction to be confirmed.
Can I change the transaction fee after I have already sent a transaction?
No, once a transaction is sent, the transaction fee is locked and cannot be changed.
Does Exodus charge fees for transactions?
Exodus does not charge any fees for sending cryptocurrency, but you may incur network fees that go to miners for processing transactions on the blockchain.
What does it mean if my transaction fails?
If your transaction fails, it means that it was not processed and your funds were not sent. This could be due to an error or insufficient funds.
How can I troubleshoot failed transactions?
You can troubleshoot failed transactions by checking your internet connection, making sure you have enough funds, and trying again. If the issue persists, you can contact Exodus support.
Why is my balance showing as zero?
Your balance may be showing as zero if you have not added any funds to your wallet or if there were issues with the synchronization of your wallet. Make sure to let Exodus fully sync with the network to see your updated balance.
How do I check my transaction history on Exodus?
You can view your transaction history by clicking on the "History" tab in your Exodus wallet.
What should I do if my transaction is stuck as "pending"?
If your transaction is stuck as "pending", you can try increasing the transaction fee or canceling the transaction and trying again with a higher fee.
How do I restore my Exodus wallet from a backup?
You can restore your Exodus wallet from a backup by clicking on the "Restore from Backup" option when creating a new wallet or by going to "Settings" and clicking on "Restore Wallet".
Why am I getting a "connection error" message on Exodus?
A "connection error" message on Exodus may indicate a problem with your internet connection. Make sure you have a stable and strong internet connection and try again.
How do I update Exodus?
Exodus automatically checks for updates and will prompt you to update when a new version is available. You can also manually check for updates by going to "Settings" and clicking on "Check for Updates".
What happens if I lose my device with my Exodus wallet?
If you lose your device with your Exodus wallet, you can restore your wallet on another device using your recovery phrase. Make sure to keep your recovery phrase safe and secure.
Is my private key stored on Exodus?
Yes, your private key is stored on Exodus, but it is encrypted and can only be accessed with your unique password.
Can I change my password on Exodus?
Yes, you can change your password on Exodus by going to "Settings" and clicking on "Change Password".
How do I contact Exodus support?
You can contact Exodus support by clicking on the "Support" button in your Exodus wallet or by emailing [email protected].
What should I do if I encounter a bug or error on Exodus?
If you encounter a bug or error on Exodus, you can report it to Exodus support or check the Exodus status page for any known issues.
How do I send cryptocurrency to an external wallet from Exodus?
To send cryptocurrency to an external wallet from Exodus, click on the "Send" button, enter the recipient's address and the amount you want to send, and click on "Send".
Can I use Exodus without connecting to the internet?
No, Exodus requires an internet connection to function properly.
How can I protect my wallet and funds on Exodus?
You can protect your wallet and funds on Exodus by setting a strong password, enabling 2-factor authentication, and keeping your recovery phrase safe and secure.
